HUMAN FACTORS ISSUES IN AIRCRAFT MAINTENANCE AND INSPECTION

Abstract

Abstract : The Federal Aviation Administration sponsored a two-day meeting in October 1988 to address issues of human factors and inspection. Presentations were given by some 13 individuals representing the full spectrum of interests in commercial aviation. Presentations also were given by three human factors scientists with backgrounds in vigilance and industrial inspection technology. Each presentation, as well as the following question and answer period, was recorded for transcription and study. The objective of the meeting was to identify human issues of importance, particularly as such issues might contribute to inspection or maintenance error. The desired outcome was to be: (1) an improved understanding of personnel performance in aviation maintenance, and (2) recommendations, as appropriate, to the FAA concerning needed research efforts and/or possible new or revised regulatory actions. Several recommendations were presented to the FAA in the areas of communications, training, management, regulatory review, and research and development. Keywords: Human factors; Performance human; Aircraft maintenance; Aircraft inspection. (kt)