An empirical examination of group emotional intelligence in public sector workgroups

IF 1.6 Q3 MANAGEMENT Team Performance Management Pub Date : 2016-03-02 DOI:10.1108/TPM-02-2015-0010
Umar Ghuman
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引用次数: 21

Abstract

Purpose – Despite increased calls for incorporating emotional intelligence (EI) in workgroups and teams, there exists a need to develop empirical instruments that can measure group-level emotional intelligence (GEI), and assess its efficacy in predicting outcomes such as performance and learning ability. This paper aims to empirically demonstrate how GEI affects the performance and learning ability of public sector workgroups in city governments. Design/methodology/approach – Using Ghuman’s (2011) proposed theoretical model of GEI as a two-component system, an empirical instrument is created that measures GEI at the group level of analysis. Regression analyses are performed for 44 workgroups in the public sector organizations, with group performance and group learning ability as the dependent variables. Results show a significant positive relationship between GEI and the outcomes of group performance and group learning ability. Findings – The findings demonstrate that a competent instrument has been devel...
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公共部门工作组群体情商的实证研究
目的——尽管越来越多的人呼吁将情绪智力(EI)纳入工作组和团队,但仍需要开发经验工具来测量群体层面的情绪智力(GEI),并评估其在预测结果(如绩效和学习能力)方面的功效。本文旨在实证证明全球创新如何影响城市政府公共部门工作组的绩效和学习能力。设计/方法论/方法-使用Ghuman(2011)提出的双组分系统的GEI理论模型,创建了一个在群体分析层面测量GEI的实证工具。以团体绩效和团体学习能力为因变量,对公共部门组织44个工作组进行回归分析。结果表明,GEI与小组绩效和小组学习能力之间存在显著的正相关关系。调查结果-调查结果表明,一个合格的仪器已经开发…
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来源期刊
CiteScore
3.40
自引率
29.40%
发文量
28
期刊介绍: This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.
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