Workplace Diversity: A Social–Ecological Framework and Policy Implications

Abstract

The diversification of the global workforce brings both challenges and opportunities. We focus on diversity defined by membership in traditionally underrepresented groups. To harness the power of diversity, organizations must: increase representation of diverse individuals throughout the organizational hierarchy, attend to the social processes that emerge once diversity is present, and foster an organizational climate that supports the full inclusion of diverse individuals. We review dynamics at multiple levels of analysis that affect organizations in these three realms. Policy recommendations are grounded in the following ecological principles: (1) organizational issues are nested within multiple levels of context, (2) any organizational event can have reverberating effects throughout the system, (3) people's experiences of events shape their reactions and the impact of practices on varied groups shapes organizational consequences, and (4) people are continually adapting to one another and to organizational resources and requirements.