Factors that Influence South African Knowledge Worker Behaviour/Les facteurs influençant le comportement des travailleurs du savoir en Afrique du Sud

Abstract

Organizations now rely on knowledge workers to take responsibility for their own career development. The demand for knowledge workers is on the increase, yet little is known with regard to their career perceptions and attitudes. This article focuses on exploring the issues and factors affecting the career development of South African knowledge workers. Specialization and dual career ladders are required to ensure that the knowledge residing in the minds of knowledge workers is not lost. A survey was conducted to determine career development opportunities for knowledge workers in South Africa. The results revealed that knowledge workers are motivated through traditional means such as money, awards, and recognition, but place less emphasis on temporary assignments and mentoring than their counterparts from other countries. Organizations should leverage the knowledge contained in the minds of their knowledge workers to create a sustainable, competitive advantage.