New Immigrants’ Perceptions and Awareness of Public Library Services / L’opinion des nouveaux immigrants et leur sensibilisation aux services des bibliothèques publiques
Katherine Joan Jamshid van der Linden, Joan C. Bartlett, J. Beheshti
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引用次数: 20
Abstract
Although numerous articles and books offer advice on serving immigrant populations in public libraries, little research has been conducted which asks immigrants directly about their needs and experiences. This paper reports the results of three focus groups which took place with a total of 14 different individuals who moved to Canada in the past 10 years from countries in Asia, Central America, and Africa. Focus group discussions found that the participants appreciate the library system but were largely unaware of the range of library services available.
期刊介绍：
The Canadian Journal of Information and Library Science is recognized internationally for its authoritative bilingual contributions to the field of information science. Established in 1976, the journal is dedicated to the publication of research findings, both in full-length and in brief format; reviews of books; software and technology; and letters to the editor. The editorial policy of the journal is to continue the advancement of information and library science in both English and French Canada by serving as a forum for discussion of theory and research. The journal is concerned with research findings, understanding the issues in the field, and understanding the history, economics, technology, and human behaviour of information library systems and services.
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