{"title":"Harnessing empathy in hospitality and tourism: Are conversations the answer?","authors":"Lourdes L. Zamanillo Tamborrel, J. Cheer","doi":"10.1386/HOSP.9.1.53_1","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":44644,"journal":{"name":"Hospitality & Society","volume":"1 1","pages":""},"PeriodicalIF":1.3000,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"4","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Hospitality & Society","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1386/HOSP.9.1.53_1","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}