{"title":"The role of internet-based healthcare services in the healthcare process: the example of a Hungarian health portal","authors":"A. Bán, Viktor Pál, György Vida, Gábor Dudás","doi":"10.1504/IJHTM.2018.10019843","DOIUrl":null,"url":null,"abstract":"E-health plays an increasingly important role in healthcare since it can improve the access to health information. In this article, we are seeking to answer the following questions with respect to online health services: To what extent can they reduce the workload of healthcare professionals in the healthcare system? What kind of health benefits can e-health produce for patients? In our study, we conducted a content analysis based on 'the doctor answers' columns of a Hungarian online health portal. We examined the direct and indirect references to two indicators (seeing the doctor, therapeutic advice) in the responses in relation to ten disease groups. Our results suggest that online health portals can moderately reduce the workload of healthcare professionals and at the same time they can produce considerable health gain for patients.","PeriodicalId":51933,"journal":{"name":"International Journal of Healthcare Technology and Management","volume":"1 1","pages":"168"},"PeriodicalIF":0.4000,"publicationDate":"2018-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Healthcare Technology and Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1504/IJHTM.2018.10019843","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"HEALTH CARE SCIENCES & SERVICES","Score":null,"Total":0}
引用次数: 2
Abstract
E-health plays an increasingly important role in healthcare since it can improve the access to health information. In this article, we are seeking to answer the following questions with respect to online health services: To what extent can they reduce the workload of healthcare professionals in the healthcare system? What kind of health benefits can e-health produce for patients? In our study, we conducted a content analysis based on 'the doctor answers' columns of a Hungarian online health portal. We examined the direct and indirect references to two indicators (seeing the doctor, therapeutic advice) in the responses in relation to ten disease groups. Our results suggest that online health portals can moderately reduce the workload of healthcare professionals and at the same time they can produce considerable health gain for patients.
期刊介绍：
IJHTM is a new series emerging from the International Journal of Technology Management. It provides an international forum and refereed authoritative sources of information in the fields of management, economics and the management of technology in healthcare.
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