FACTORS INFLUENCING EMPLOYEE ENGAGEMENT IN PUBLIC ADMINISTRATION

N. Jankelová, Mgr. Zuzana Joniaková, D. Puhovichová
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引用次数: 1

Abstract

The aim of this study is to examine the relationship between the work engagement of state administration employees and managerial support from their superiors. Attention is focused not only on the direct effect of these two variables, but also on the role of perceived fairness and public service motivation in the examined relationship. For data collection, a questionnaire survey was conducted among managers in the state administration in Slovakia (221 respondents). The PLS-SEM method using SmartPLS 3.0 software was used to test the theoretical research model and the proposed hypotheses. The direct correlation between managerial support and employee engagement in state administration was confirmed as significant. Our study showed that even the support from managers can influence work exposure, but the intensity of the effect is enhanced by the engagement of perceived fairness in the work environment and public service motivation of employees. At the same time, women are more sensitive to the effects of the studied variables compared to men. Therefore, it is essential that government management builds a culture of support and fairness that encourages employee engagement.
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公共管理中影响员工敬业度的因素
摘要本研究旨在探讨国家行政人员的工作投入与上级管理支持之间的关系。注意力不仅集中在这两个变量的直接影响上,而且还集中在感知公平和公共服务动机在研究关系中的作用上。为了收集数据,对斯洛伐克国家行政管理人员(221名应答者)进行了问卷调查。采用SmartPLS 3.0软件的PLS-SEM方法对理论研究模型和提出的假设进行检验。在国家行政管理中,管理支持与员工敬业度之间的直接相关被证实是显著的。我们的研究表明,即使是管理者的支持也会影响工作暴露,但这种影响的强度被工作环境中感知公平的参与和员工的公共服务动机所增强。与此同时,与男性相比,女性对研究变量的影响更为敏感。因此,政府管理部门必须建立一种支持和公平的文化,鼓励员工参与。
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来源期刊
CiteScore
1.10
自引率
33.30%
发文量
9
期刊介绍: PUBLIC ADMINISTRATION ISSUES is a scientific peer-reviewed journal published by the National Research University High School of Economics (NRU HSE).The journal is published quarterly in Russian, and contains original articles by Russian and foreign authors. In addition, a special English language issue containing original articles by Russian and foreign authors has been published since 2014. The editorial board consists of leading Russian and foreign scientists in the field of public administration as well as prominent practitioners. The journal is indexed in the international databases: Scopus, RePEc, EBSCOand the Russian Science Citation Index (RSCI) on the platform of Web of Science. In addition, the journal is on the list of key peer-reviewed scientific journals and publications that the Higher Certification (Attestation) Commission in the RF Education Ministry recommends for publishing the main scientific results of theses for PhD and doctoral degrees in Economics, Sociology and Law. The journal focuses on the following subject areas: − Current theories of public administration. − Theoretical fundamentals of economic and social policy − Factors and Assessment of efficiency in public and municipal administration. − Innovations in the system of public and municipal administration. − Planning and forecasting in the system of public and municipal administration. − Staff of the state and municipal service. Management of personnel in public and municipal bodies and in organizations of the public sectors. − Financial, logistical and information resources of the state and municipalities. − Public service. − Functional features of public sector organizations. − Partnership of the state and municipalities with nongovernmental nonprofit organizations. Economic and administrative challenges facing “third sector.” - Development of education programs on public administration.
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