Contractors’ performance using the balanced scorecard approach (BSC) and Fuzzy AHP (Study case: municipal construction projects in Baqer Shahr in Tehran)

M. Kordi, Dariush Aliheydari Bijar
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引用次数: 1

Abstract

Abstract. The goal of current research is identifying performance evaluation indicators of construction companies in Baqer Shahr municipal using balanced scorecard approach in six dimensions (Financial, stakeholders, internal processes, learning and development, employee satisfaction and the environment and society) and using fuzzy AHP approach for weighting to indicators and ranking contractors. The statistical population of this research is 100 managers and municipal experts of Baqer Shahr that was minimized to 79 using Cochran’s method. The results of this research can give a comprehensive attitude in recognizing performance evaluation indicators of construction companies in Tehran municipal and propose a systematic way for ranking these companies considering their performance in each study index and help them in choosing these contractors.
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基于平衡计分卡和模糊层次分析法的承包商绩效评估(研究案例:德黑兰Baqer Shahr市政建设项目)
摘要当前研究的目标是在六个维度(财务,利益相关者,内部流程,学习和发展,员工满意度以及环境和社会)中使用平衡计分卡方法确定Baqer Shahr市政建筑公司的绩效评估指标,并使用模糊AHP方法对指标进行加权并对承包商进行排名。本研究的统计人口为100名Baqer Shahr的管理人员和市政专家,使用Cochran的方法最小化为79人。本文的研究结果可以对德黑兰市政建筑公司绩效评价指标有一个全面的认识,并结合各研究指标的表现,提出了一种系统的方法对这些公司进行排名,帮助他们选择这些承包商。
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审稿时长
10 weeks
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