Measurement Context Effects in Telephone-Survey-Based Tests of Causal Models

Q4 Business, Management and Accounting Review of Marketing Science Pub Date : 2005-07-27 DOI:10.2202/1546-5616.1019
Sanjeev Agarwal, R. K. Teas
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引用次数: 1

Abstract

The purpose of this research is to examine the issue of measurement context effects in survey-based tests of attitudinal and related models. The specific issue examined concerns the degree to which the measurement process affects the objects of measurement (i.e., various attitudinal and related concepts). Based upon the memory accessibility-diagnosticity theory specified by Feldman and Lynch (1988) and the concept of spreading activation (Tourangeau and Rasinski 1988; Anderson 1978, 1983; Collins and Loftus 1975), the effects of context questionnaire items on answers to, and estimated relationships among, target questionnaire items in a study involving measures of antecedents and consequences of attitudes are examined. The findings indicate some measurement context effects in an equation predicting blood donation intentions. First, the findings suggest that measuring expectations prior to measuring intentions, when compared to measuring expectations after measuring intentions, caused the intentions scores to be higher. Since the respondents had generally favorable attitudes toward blood donation, this supports the Feldman and Lynch (1988) argument that context survey questions can result in activated beliefs that are diagnostic for answers to subsequent questions. Second, the findings suggest that measuring expectations prior to (after) measuring intentions resulted in a statistically significant increase (decrease) in the association between expectations and intentions. Third, the findings produced evidence that buffer questions that separate expectations (i.e., context) measures from other target measures reduced the context effects associated with the expectations measurement. An implication of this finding is that the use of intervening questionnaire items to separate questions that are likely to be influenced by measurement context effects may reduce context effects.
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基于电话调查的因果模型检验中的测量语境效应
本研究的目的是探讨态度测验及相关模型的测量情境效应问题。所审查的具体问题涉及测量过程对测量对象的影响程度(即各种态度和相关概念)。基于Feldman和Lynch(1988)提出的记忆可及性诊断理论和扩散性激活的概念(Tourangeau和Rasinski 1988;安德森1978,1983;Collins和Loftus 1975),在一项涉及态度的前因和后果测量的研究中,研究了上下文问卷项目对目标问卷项目的答案的影响,以及目标问卷项目之间的估计关系。研究结果表明,在预测献血意愿的方程中存在一些测量上下文效应。首先,研究结果表明,在测量意图之前测量期望,与在测量意图之后测量期望相比,会导致意图得分更高。由于被调查者普遍对献血持积极态度,这支持了Feldman和Lynch(1988)的观点,即情境调查问题可以导致激活的信念,这些信念对后续问题的答案具有诊断性。其次,研究结果表明,在测量意图之前(之后)测量期望会导致期望和意图之间的关联在统计上显著增加(减少)。第三,研究结果证明,缓冲问题将期望(即背景)测量与其他目标测量分开,减少了与期望测量相关的背景效应。这一发现的一个含义是,使用干预问卷项目来分离可能受测量情境效应影响的问题可能会减少情境效应。
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来源期刊
Review of Marketing Science
Review of Marketing Science Business, Management and Accounting-Marketing
CiteScore
1.10
自引率
0.00%
发文量
11
期刊介绍: The Review of Marketing Science (ROMS) is a peer-reviewed electronic-only journal whose mission is twofold: wide and rapid dissemination of the latest research in marketing, and one-stop review of important marketing research across the field, past and present. Unlike most marketing journals, ROMS is able to publish peer-reviewed articles immediately thanks to its electronic format. Electronic publication is designed to ensure speedy publication. It works in a very novel and simple way. An issue of ROMS opens and then closes after a year. All papers accepted during the year are part of the issue, and appear as soon as they are accepted. Combined with the rapid peer review process, this makes for quick dissemination.
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