Exploration and Research on One-Stop Online Service Mode in Universities

Yunjie Li, Xianjun Meng, Dan Zhang, Yanbo Chen
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Abstract

: With the continuous acceleration of the digital campus construction and the integration of information technology in universities, the reform of university management and services has been deepening. The one-stop online service mode has become the main mode and means of the construction of smart campuses in universities. This paper studies and expounds the current situation and problems of the construction of the existing one-stop online service mode in domestic universities. Combining with the construction and exploration of our university's one-stop online service hall, by changing the concept, strengthening top-level design, promoting resource integration and sharing, we have summarized a more efficient and long-term construction ideas and methods, and achieved good results in practice. Through standardized operation and maintenance, the quality and efficiency of management and services have been improved.
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高校一站式在线服务模式的探索与研究
随着数字化校园建设的不断加快和高校信息技术的融合,高校管理与服务改革不断深化。一站式在线服务模式已成为高校智慧校园建设的主要模式和手段。本文对国内高校现有一站式在线服务模式建设的现状及存在的问题进行了研究和阐述。结合我校一站式网上服务大厅的建设探索,通过转变观念、加强顶层设计、促进资源整合共享,总结出更高效、长效的建设思路和方法,并在实践中取得了良好效果。通过规范化运维,提高了管理和服务的质量和效率。
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发文量
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审稿时长
3 weeks
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