The Mediating Role of Organizational Climate in the Relationship Between School Principals' Managerial Roles and Teachers' Emotional Labors

Abstract

Educational researchers have recently focused on the relationships between various organizational variables. The managerial roles of the principals are also one of the issues discussed in this context. Because these roles are closely related to the school atmosphere and teachers' feelings. Current study examined the mediation of organizational climate in the relationship between the roles of principals and teachers' emotional labor. For this, a structural regression model designed by the authors was tested. Data were collected from 535 teachers working in elementary schools in Kahramanmaras (Turkiye) and analyzed with MPlus 8.3. The findings show statistically significant and positive correlations between managerial roles-organizational climate, organizational climate-deep acting, and organizational climate-genuine emotions. Surface acting has a statistically significant, negative correlation with genuine emotions, and no statistically significant correlation exists with other variables. The structural regression model shows that organizational climate predicted by managerial roles predicts deep acting and genuine emotions. However, surface acting is not predicted by the organizational climate in the model. According to these results, the fact that the principals fulfill their roles contributes to the climate in the schools and thus the teachers' feeling of deep and genuine emotions. It is expected that the study will make original contributions to the managerial roles revised approach and the approach's school/educational management framework. The authors suggest that scholars investigate the managerial roles of principals in their future studies by designing multi-level procedures with different variables.