Promoting sustainable global innovative smart governance through the 5th wave theory, via Fuzzy AHP for future SMEs (SME 5.0/hybrid SMEs)

Abstract

With the advancement of technology and Smartening, governments have realized that the most essential feature of business models is the emphasis on knowledge and innovation, and that governance needs innovation to be sustainable. Modern organizations today are looking for new solutions to create public value through innovative, effective, human-service-based services and decision-making using the potential of modern and digital technologies to provide the tools needed for organizational development and sustainability. The present study is of a practical type and specifically based on structural equation modeling. Data collection tools are standard questionnaires whose validity was assessed using the content validity method and their reliability was assessed using Cronbach's alpha test. The statistical population of the research included some government organizations of Iran and the sample size was calculated using G*power software and the number of people was estimated to be 284. Findings showed that with 95% confidence, the variables of 7 Pillars Sustainability (7PS) and innovation culture have a positive and significant effect on organizational sustainability. while indirect path analysis reveals the mediating role of innovation culture in the impact of the 7PS on organizational sustainability. Also, FUZZY AHP was used to determine the weight and importance coefficient of the criteria of the 7PS Model, and the culture with the highest score was given the first priority.