Exploring the influence of training and development on employee’s performance: Empirical evidence from the Indian tourism industry

Mohd Arwab, Jamal Abdul Nasir Ansari, M. Azhar, M. A. Ali
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引用次数: 6

Abstract

The aim of this paper is to explore the influence of training and development on employee’s performance through different dimensions. Moreover, this study proposes a model in the area of human resource development to be used for testing and improving the performance of employees in the Indian travel and tourism sector. An integrated model was developed highlighting the relationship between the training and development and employee performance. Using the sample of 146 employees, structural equation modelling (SEM) was employed to validate the hypothesized relationship by evaluating the responses of employees working in the Indian travel agencies. The findings of this study demonstrate a strong relationship between training and development and employee performance in the travel industry and also can be used by managers and HR professionals for organizing exclusive training programs for improving employee's performance based on the dimensions used in this paper. The present study provides an empirical and theoretical explanation of different dimensions associated with training and development and employee performance, especially in the Indian tourism industry.
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探讨培训与发展对员工绩效的影响:来自印度旅游业的经验证据
本文的目的是通过不同的维度来探讨培训与发展对员工绩效的影响。此外,本研究提出了一个人力资源开发领域的模型,用于测试和提高印度旅游部门员工的绩效。建立了一个综合模型,突出了培训发展与员工绩效之间的关系。以146名员工为样本,采用结构方程模型(SEM)通过评估在印度旅行社工作的员工的反应来验证假设的关系。本研究的结果表明,在旅游业中,培训和发展与员工绩效之间存在着很强的关系,并且根据本文中使用的维度,管理者和人力资源专业人员可以利用这些研究结果来组织专门的培训计划,以提高员工的绩效。本研究对培训与发展与员工绩效相关的不同维度提供了实证和理论解释,特别是在印度旅游业。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
自引率
0.00%
发文量
33
审稿时长
20 weeks
期刊介绍: Management Science Letters is a peer reviewed, monthly publication dedicated to create a forum for scientists in all over the world who wish to share their experiences and knowledge in the field of management skills in the form of original, high quality and value added articles. The journal''s policy is to perform a peer review on all submitted articles and the papers will be appeared in a form of online on our website as soon as the review result becomes positive. The journal covers both empirical and theoretical aspects of management and gives the chance on sharing knowledge among practitioners. Management Science Letters is dedicated for publishing in the following areas: • Quality Management • Production Management (Scheduling, Production management, etc.) • Total Quality Management (TQM) • Six Sigma • Production Efficiency • Just in Time Inventory • Data Envelopment Analysis • Balanced Score Card • Activity Based Cost (ABC) • Technology Acceptance Model • Marketing planning and Customer Relationship Management • Critical Success Factors • e-learning • Customer satisfaction, Job satisfaction, Job turnover, • Organizational commitment, Employee Commitment • Knowledge Management • Knowledge sharing • Human Resources Management (Employee training, Employee Performance, Work achievements,) • Small and medium-sized enterprises (SMEs) issues and Economic development • Innovation, Creativity, Productivity and Performance • Multi-Criteria Decision Making Applications in Management Science (AHP, BWM, TOPSIS, …) • Education Management, Social development, Public Policy • Tourism Industry, Tourism promotion, Tourism directorates • Business performance and financial performance
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