Pub Date : 2023-01-01DOI: 10.5267/j.msl.2022.11.002
Roger Caramanica, Zachery R. Williams, Stephen Rice
Expressive suppression is the process of decreasing, increasing, or maintaining emotional intensity over a period of time. It is employed as an immediate response to emotional stimuli and can result in negative psychological outcomes. This emotional regulation process can be harmful in the workplace, especially when one considers time pressures and the standard corporate hierarchical structure in modern America, which potentially also introduces stress into situations due to the “superior/subordinate” relationship. This study analyzed the correlation between self-reported high usage of expressive suppression and perceived stress and found that a correlation does exist between the emotion regulation technique and perceived stress. The study also reviewed other workplace situations and found that being in the presence of a superior also plays a role in this dynamic. The study highlights the stress impact of employing expressive suppression and the need for further research into factors within the workplace that impact an individual’s emotional regulation and impact overall stress.
{"title":"Expressive suppression as an emotion regulation technique and its potential impact on perceived stress","authors":"Roger Caramanica, Zachery R. Williams, Stephen Rice","doi":"10.5267/j.msl.2022.11.002","DOIUrl":"https://doi.org/10.5267/j.msl.2022.11.002","url":null,"abstract":"Expressive suppression is the process of decreasing, increasing, or maintaining emotional intensity over a period of time. It is employed as an immediate response to emotional stimuli and can result in negative psychological outcomes. This emotional regulation process can be harmful in the workplace, especially when one considers time pressures and the standard corporate hierarchical structure in modern America, which potentially also introduces stress into situations due to the “superior/subordinate” relationship. This study analyzed the correlation between self-reported high usage of expressive suppression and perceived stress and found that a correlation does exist between the emotion regulation technique and perceived stress. The study also reviewed other workplace situations and found that being in the presence of a superior also plays a role in this dynamic. The study highlights the stress impact of employing expressive suppression and the need for further research into factors within the workplace that impact an individual’s emotional regulation and impact overall stress.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70881597","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2023.8.004
Deep Upadhyaya, Mohammedshakil Malek
This study seeks to examine the various attributes that impact health and safety in construction (HSIC) across different companies, stakeholders, and nations. The objective is to identify these attributes and organize them within a framework to facilitate a clearer understanding. The research identified common characteristics that promote the adoption of HSIC, yielding advantages for governmental, private, and public entities. The United Kingdom, the United States, Canada, Australia, and Hong Kong are considered the leading countries in terms of conducting research on HSIC attributes. There exists significant potential for enhancing the contributions of developing countries. The proposed framework acknowledges a comprehensive set of 61 attributes, which are categorized into four distinct groups: Corporate regulatory, Employee's self-supportive, Workplace regulatory, and Federal regulatory attributes. These attributes function as a framework for clients and policymakers to enhance the quality of HSIC. In forthcoming periods, it is recommended to prioritize the utilization of empirical surveys conducted across diverse locations in order to ascertain the attributes that are deemed of utmost importance and necessitate significant attention.
{"title":"The construction industry's health and safety factors: Identification and categorization","authors":"Deep Upadhyaya, Mohammedshakil Malek","doi":"10.5267/j.msl.2023.8.004","DOIUrl":"https://doi.org/10.5267/j.msl.2023.8.004","url":null,"abstract":"This study seeks to examine the various attributes that impact health and safety in construction (HSIC) across different companies, stakeholders, and nations. The objective is to identify these attributes and organize them within a framework to facilitate a clearer understanding. The research identified common characteristics that promote the adoption of HSIC, yielding advantages for governmental, private, and public entities. The United Kingdom, the United States, Canada, Australia, and Hong Kong are considered the leading countries in terms of conducting research on HSIC attributes. There exists significant potential for enhancing the contributions of developing countries. The proposed framework acknowledges a comprehensive set of 61 attributes, which are categorized into four distinct groups: Corporate regulatory, Employee's self-supportive, Workplace regulatory, and Federal regulatory attributes. These attributes function as a framework for clients and policymakers to enhance the quality of HSIC. In forthcoming periods, it is recommended to prioritize the utilization of empirical surveys conducted across diverse locations in order to ascertain the attributes that are deemed of utmost importance and necessitate significant attention.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70883203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2022.10.001
Shefali Srivastavaa
The purpose ofthis paper is to perform structural analysis of facilitators of modular architecturein healthcare services by applying interpretive structural modeling (ISM).Inputs were taken from healthcare industry experts and academicians inidentifying and understanding interdependencies among facilitators of modulararchitecture in healthcare services. Further these interdependencies arestructured into a hierarchy in order to derive structural models to deliveruseful insights for theory and practice. Using the ISM approach the facilitatorsof modularity in healthcare services were clustered according to their drivingpower and dependence power. Patient centricity is at the bottom level of thehierarchy implying highest driving power and requires higher attention todeliver quality care outcomes. Facilitators like value dense environment, knowledgeand competence, goal alignment and le-agile strategies have medium driverand dependence powers. The study added insights to the theory of modularsystems. Theauthors recognize that modularity helps in enhancing the patientcentric orientation. The findings provide potentially important information tohealth service managers and providers, enabling them to understand therequisites of modular architecture. This is the first study exploring therelationships between facilitators of modularity in healthcare services. Thestudy complements literature on service modularity with reference to specializedcare unit of maternity services.
{"title":"Facilitators of modularity in healthcare services: An interpretive structural modeling approach","authors":"Shefali Srivastavaa","doi":"10.5267/j.msl.2022.10.001","DOIUrl":"https://doi.org/10.5267/j.msl.2022.10.001","url":null,"abstract":"The purpose ofthis paper is to perform structural analysis of facilitators of modular architecturein healthcare services by applying interpretive structural modeling (ISM).Inputs were taken from healthcare industry experts and academicians inidentifying and understanding interdependencies among facilitators of modulararchitecture in healthcare services. Further these interdependencies arestructured into a hierarchy in order to derive structural models to deliveruseful insights for theory and practice. Using the ISM approach the facilitatorsof modularity in healthcare services were clustered according to their drivingpower and dependence power. Patient centricity is at the bottom level of thehierarchy implying highest driving power and requires higher attention todeliver quality care outcomes. Facilitators like value dense environment, knowledgeand competence, goal alignment and le-agile strategies have medium driverand dependence powers. The study added insights to the theory of modularsystems. Theauthors recognize that modularity helps in enhancing the patientcentric orientation. The findings provide potentially important information tohealth service managers and providers, enabling them to understand therequisites of modular architecture. This is the first study exploring therelationships between facilitators of modularity in healthcare services. Thestudy complements literature on service modularity with reference to specializedcare unit of maternity services.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70881874","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2023.6.003
Ibrahim Tanko Gampine, Aline Batieno
The purpose of this study is to propose a bundle of HRM practices. Specifically, this study segments HRM practices in non-overlapping practices to examine their role in organizational innovation. The methodological approach is a quantitative approach using a convenient sampling technique to collect valid data of 126 service sector employees across five sales and service centers. The findings of this study reveal that both commitment and innovation driven HRM practices positively impact organizational innovation. Meanwhile, the results have shown that the High Performance Work System does not impact organizational innovation. Thus, this study argues that to confront the challenges associated with an ever-evolving nature of organizations, top management must use integrative HRM strategies that can yield a cumulative effect in driving organizational innovation.
{"title":"The role of human resource management practices on organizational innovation: The importance of innovation driven human resource practices","authors":"Ibrahim Tanko Gampine, Aline Batieno","doi":"10.5267/j.msl.2023.6.003","DOIUrl":"https://doi.org/10.5267/j.msl.2023.6.003","url":null,"abstract":"The purpose of this study is to propose a bundle of HRM practices. Specifically, this study segments HRM practices in non-overlapping practices to examine their role in organizational innovation. The methodological approach is a quantitative approach using a convenient sampling technique to collect valid data of 126 service sector employees across five sales and service centers. The findings of this study reveal that both commitment and innovation driven HRM practices positively impact organizational innovation. Meanwhile, the results have shown that the High Performance Work System does not impact organizational innovation. Thus, this study argues that to confront the challenges associated with an ever-evolving nature of organizations, top management must use integrative HRM strategies that can yield a cumulative effect in driving organizational innovation.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70882563","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2022.9.003
Tryson Yangailo
The importance of quality and innovation in today’ 21 st century cannot be over emphasised, therefore organisations require leadership styles that can embrace both innovation and quality in order to confront today’s dynamic competitive fierce environment. Sometimes organisations fail to attain or maintain their competitiveness because of limited understanding regarding these strategic variables. There is little research that has attempted to analyse the direct and indirect-relationships among these strategic variables. Therefore this study attempted to bridge the gap in literature by analysing how important-innovations and quality-results as TQM practices influence the association between transformational leadership-style and competitive advantage using sample data collected from TAZARA employees in management using Jamovi. The study shows that transformational leadership style, quality-results and important innovations have significant positive effects on competitive advantage. The results also show that important-innovations and quality-results both individually and collectively partially mediate the relationship between transformational-leadership and competitive- advantage. Managers and advocates of transformational leadership style are emphasised to be aware and cautious of quality results and important innovations at all-time especially in today’s dynamic environment.
{"title":"Assessing the influence of transformational leadership on competitive advantage through important innovations and quality results: Case of railway industry","authors":"Tryson Yangailo","doi":"10.5267/j.msl.2022.9.003","DOIUrl":"https://doi.org/10.5267/j.msl.2022.9.003","url":null,"abstract":"The importance of quality and innovation in today’ 21 st century cannot be over emphasised, therefore organisations require leadership styles that can embrace both innovation and quality in order to confront today’s dynamic competitive fierce environment. Sometimes organisations fail to attain or maintain their competitiveness because of limited understanding regarding these strategic variables. There is little research that has attempted to analyse the direct and indirect-relationships among these strategic variables. Therefore this study attempted to bridge the gap in literature by analysing how important-innovations and quality-results as TQM practices influence the association between transformational leadership-style and competitive advantage using sample data collected from TAZARA employees in management using Jamovi. The study shows that transformational leadership style, quality-results and important innovations have significant positive effects on competitive advantage. The results also show that important-innovations and quality-results both individually and collectively partially mediate the relationship between transformational-leadership and competitive- advantage. Managers and advocates of transformational leadership style are emphasised to be aware and cautious of quality results and important innovations at all-time especially in today’s dynamic environment.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70882719","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2023.6.004
Kaushik D Ramgude, N. Rajhans
Transhipment is an important logistics strategy that helps to improve supply chain efficiency and reduce transportation costs. It enables cargo to be transported to multiple destinations using different modes of transportation, such as ships, trains, trucks, and planes. This can help to reduce the overall transportation time and cost, as well as improve inventory management and distribution. In addition to its use in logistics and transportation, transhipment can also be used in other industries such as manufacturing, where it can be used to transfer raw materials or finished products between different facilities or production lines. This research paper examines the role of transhipment in improving the efficiency of spare part delivery systems to the PMPML depots from central workshop Swargate. PMPML has 12 depots in total (including central workshop). In many industries, the supply chain for spare parts is complex, with multiple suppliers, warehouses, and service centres involved. Transhipment, or the transfer of inventory between locations, can help to reduce lead times and improve inventory availability. In this paper, we analyze the impact of transhipment on key performance metrics such as order fulfilment, inventory turnover, and transportation costs. We also discuss the challenges associated with implementing transhipment in spare part delivery systems, including coordination between different parties, data sharing, and system integration.
{"title":"K-means clustering for optimization of spare parts delivery","authors":"Kaushik D Ramgude, N. Rajhans","doi":"10.5267/j.msl.2023.6.004","DOIUrl":"https://doi.org/10.5267/j.msl.2023.6.004","url":null,"abstract":"Transhipment is an important logistics strategy that helps to improve supply chain efficiency and reduce transportation costs. It enables cargo to be transported to multiple destinations using different modes of transportation, such as ships, trains, trucks, and planes. This can help to reduce the overall transportation time and cost, as well as improve inventory management and distribution. In addition to its use in logistics and transportation, transhipment can also be used in other industries such as manufacturing, where it can be used to transfer raw materials or finished products between different facilities or production lines. This research paper examines the role of transhipment in improving the efficiency of spare part delivery systems to the PMPML depots from central workshop Swargate. PMPML has 12 depots in total (including central workshop). In many industries, the supply chain for spare parts is complex, with multiple suppliers, warehouses, and service centres involved. Transhipment, or the transfer of inventory between locations, can help to reduce lead times and improve inventory availability. In this paper, we analyze the impact of transhipment on key performance metrics such as order fulfilment, inventory turnover, and transportation costs. We also discuss the challenges associated with implementing transhipment in spare part delivery systems, including coordination between different parties, data sharing, and system integration.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70882632","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2023.4.002
M. H. Manhal, Abbas Al-khalidi, Z. Hamad
The strategic network of any organization plays a significant role in the industry. Therefore, companies must study the factors hindering the construction of this network. Companies need a strategic network of alliances and partnerships to complement each other and constitute a superpower that competitors cannot overcome. This study explores the size of obstacles posed by managerial myopia in weakening the ability of organizations to build their strategic network. Current paper tests the influential relationship between managerial myopia and the ability of organizations to build their strategic network in one of the most important institutions within the oil sector. Results show a negative impact of managerial short-sightedness on an organization's ability to build a successful strategic network that enables it to coexist within an atmosphere of competition. This study recommends that organizations adopt the concept of managerial hyperopia as a valuable tool for organizational success.
{"title":"Strategic network: Managerial myopia point of view","authors":"M. H. Manhal, Abbas Al-khalidi, Z. Hamad","doi":"10.5267/j.msl.2023.4.002","DOIUrl":"https://doi.org/10.5267/j.msl.2023.4.002","url":null,"abstract":"The strategic network of any organization plays a significant role in the industry. Therefore, companies must study the factors hindering the construction of this network. Companies need a strategic network of alliances and partnerships to complement each other and constitute a superpower that competitors cannot overcome. This study explores the size of obstacles posed by managerial myopia in weakening the ability of organizations to build their strategic network. Current paper tests the influential relationship between managerial myopia and the ability of organizations to build their strategic network in one of the most important institutions within the oil sector. Results show a negative impact of managerial short-sightedness on an organization's ability to build a successful strategic network that enables it to coexist within an atmosphere of competition. This study recommends that organizations adopt the concept of managerial hyperopia as a valuable tool for organizational success.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70882843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2022.12.001
Tryson Yangailo
This study investigated the effect of strategic planning and total quality management practices on organisational productivity. This study employed a quantitative approach using Jamovi software. Sample data were collected from 167 respondents who are in Tanzania Zambia Railway Authority (TAZARA) management using a structured-questionnaire. Model fit and construct validity were checked using confirmatory factor analysis and correlation matrix while mediation analysis was carried out using GLM procedure. The results of study present that strategic planning has a significant effect on productivity. The results also indicate that customer focus and important innovation foster organizational productivity and partially mediate the relationship between strategic planning and productivity. The study also shows that education and training has no significant effect on productivity and does not mediate strategic planning and productivity association.
{"title":"The mediating effect of TQM practices on the relationship between strategic planning and productivity","authors":"Tryson Yangailo","doi":"10.5267/j.msl.2022.12.001","DOIUrl":"https://doi.org/10.5267/j.msl.2022.12.001","url":null,"abstract":"This study investigated the effect of strategic planning and total quality management practices on organisational productivity. This study employed a quantitative approach using Jamovi software. Sample data were collected from 167 respondents who are in Tanzania Zambia Railway Authority (TAZARA) management using a structured-questionnaire. Model fit and construct validity were checked using confirmatory factor analysis and correlation matrix while mediation analysis was carried out using GLM procedure. The results of study present that strategic planning has a significant effect on productivity. The results also indicate that customer focus and important innovation foster organizational productivity and partially mediate the relationship between strategic planning and productivity. The study also shows that education and training has no significant effect on productivity and does not mediate strategic planning and productivity association.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70881669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2022.9.002
Amrito Das, Manik Chandra Das
Small and Medium Enterprises (SMEs) play a crucial role in the Indian economy. To remain competitive in the global market, application of Lean Manufacturing Techniques (LMT) helps SMEs to improve their processes in alignment with customer needs. The purpose of this study is to reduce overall lead time by identification and eliminating non-value added activities (NVA) from the manufacturing system. In this paper, the current manufacturing processes have been thoroughly studied using the principle of work study. Several lean approaches such as- TAKT time computation, Value stream Mapping (VSM), layout optimization, Kanban, Andon etc. have been used to make improvement in line efficiency and hence productivity. The study shows that use of line balancing technique, matches the cycle time with calculated TAKT time. And the efficiency of the line has increased approx 10% and hence balance delay got reduced. Again VSM helps to reduce the lead time of foundry shops by 51 minutes. It is one of the few studies that deal with productivity improvement in Indian SME.
{"title":"Productivity improvement using different lean approaches in small and medium enterprises (SMEs)","authors":"Amrito Das, Manik Chandra Das","doi":"10.5267/j.msl.2022.9.002","DOIUrl":"https://doi.org/10.5267/j.msl.2022.9.002","url":null,"abstract":"Small and Medium Enterprises (SMEs) play a crucial role in the Indian economy. To remain competitive in the global market, application of Lean Manufacturing Techniques (LMT) helps SMEs to improve their processes in alignment with customer needs. The purpose of this study is to reduce overall lead time by identification and eliminating non-value added activities (NVA) from the manufacturing system. In this paper, the current manufacturing processes have been thoroughly studied using the principle of work study. Several lean approaches such as- TAKT time computation, Value stream Mapping (VSM), layout optimization, Kanban, Andon etc. have been used to make improvement in line efficiency and hence productivity. The study shows that use of line balancing technique, matches the cycle time with calculated TAKT time. And the efficiency of the line has increased approx 10% and hence balance delay got reduced. Again VSM helps to reduce the lead time of foundry shops by 51 minutes. It is one of the few studies that deal with productivity improvement in Indian SME.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70882179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.5267/j.msl.2023.4.005
Hayford Amegbe, Nkululeko PraiseGod Zungu, Charles Hanu
The study employs the Technology, Organisational, and Environmental (TOE) theory to examine the role of SMEs’ adoption of social media on financial and non-financial marketing performance in Ghana. Data were collected from SMEs in Accra, Ghana. The study tested seven hypotheses and two moderators. A total of 452 usable sample size were analyzed using structural equation modelling (SEM). The outcome reveals a positive and significant relationship between social media adoption and SMEs' financial and non-financial performance in Ghana. Additionally, a direct relationship between the TOE and SMEs’ social media adoption was confirmed. Although the generalizability of this study is limited due to a single country study, it is still relevant in contributing to a better understanding of social media adoption literature among SMEs, especially from a developing country context. This study is part of the few studies that have used the Technology, Organisational, and Environmental theory to understand social media adoption and marketing performance in the context of an emerging country.
{"title":"SMEs Social media adoption and financial and non-financial marketing performance","authors":"Hayford Amegbe, Nkululeko PraiseGod Zungu, Charles Hanu","doi":"10.5267/j.msl.2023.4.005","DOIUrl":"https://doi.org/10.5267/j.msl.2023.4.005","url":null,"abstract":"The study employs the Technology, Organisational, and Environmental (TOE) theory to examine the role of SMEs’ adoption of social media on financial and non-financial marketing performance in Ghana. Data were collected from SMEs in Accra, Ghana. The study tested seven hypotheses and two moderators. A total of 452 usable sample size were analyzed using structural equation modelling (SEM). The outcome reveals a positive and significant relationship between social media adoption and SMEs' financial and non-financial performance in Ghana. Additionally, a direct relationship between the TOE and SMEs’ social media adoption was confirmed. Although the generalizability of this study is limited due to a single country study, it is still relevant in contributing to a better understanding of social media adoption literature among SMEs, especially from a developing country context. This study is part of the few studies that have used the Technology, Organisational, and Environmental theory to understand social media adoption and marketing performance in the context of an emerging country.","PeriodicalId":30205,"journal":{"name":"Management Science Letters","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70883002","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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