Help-Seeking and Services Utilization Among African American Emerging Adults: A Qualitative Study

Abstract

This qualitative phenomenological study explored the mental health services utilization experiences of African American emerging adults and investigated the barriers and encumbrances interviewees experienced while seeking mental health support. An inductive thematic analysis revealed six themes: (a) hesitancy-acceptance conflict, (b) positive encounters with mental health services utilization, (c) intersectional barriers to seeking mental health services, (d) resource awareness and navigation, (e) help-seeking motivators, and (f) pastoral guidance and counseling. Interviewees emphasized financial factors, services affordability, and resource knowledgeability as prominent barriers to mental health services utilization, denoting familial, peer, and culturally driven faith influences as double-edged motivators and hindrances to help-seeking. Initial implications for community and college human services providers recommend mental health advocacy promotion through increased on-campus services visibility, off-campus resource accessibility, and culturally attuned collaborations.