大學圖書館流通館員因應攻擊型讀者之服務策略研究： 從情緒勞務的層面探討 A Study on University Circulation Librarian’s Service Strategy to Cope with Aggressive Patron: The Perspective of Emotional Labor
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大学图书馆流通馆员因应攻击型读者之服务策略研究： 从情绪劳务的层面探讨 A Study on University Circulation Librarian’s Service Strategy to Cope with Aggressive Patron: The Perspective of Emotional Labor
期刊介绍：
The JoEMLS is an Open Access (OA) Dual, double-blind reviewed and international scholarly journal dedicated to making accessible the results of research across a wide range of Information & Library-related disciplines. The JoEMLS invites manuscripts for a professional information & library audience that report empirical, historical, and philosophical research with implications for librarianship or that explore theoretical and practical aspects of the field. Peer-reviewed articles are devoted to studies regarding the field of library science, information science and IT, the book trade and publishing.
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