The Telephone Consultation (TC) in the pain unit

Abstract

Non-facetoface consultations , due to current life circumstances and favored today by many different technical means, are gaining wide popularity. But in addition, the conditions imposed by the current pandemic have contributed to speeding up the use of the various means of communication at our disposal : fixed and mobile telephony, short messages, e-mail ... etc. New technologies are bringing improvements in communication between doctor and patient [1]. The consultations by telemedicine have been satisfactory for the patients and the investment of time less than with the face-to-face consultation [2]. The increasing expansion of these methods should lead to the inclusion of appropriate computer skills in the studies of medical schools in order to adequately respond to the reality of new information and communication techniques [3,4].