Role of Trust and Team Culture in Knowledge Sharing and OCBs among Government Officials

Q4 Business, Management and Accounting South Asian Journal of Business and Management Cases Pub Date : 2021-12-31 DOI:10.24203/ajbm.v9i5.6792
T. Nguyen, T. Phan, Thuy-Ai-Phuong Tran
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Abstract

To date, numerous empirical studies have been confirmed the key roles of knowledge sharing and organizational citizenship behaviors (OCBs) toward organizational performance. Thus, this study attempts to investigate determinants of knowledge sharing, and OCBs in government officials, which can improve organizational performance based on voluntary behaviors. Given this purpose of the study, the data collected from a sample of 250 government officials from An Nhon village, Binh Dinh Province, Vietnam. This research adopts a cross-sectional study design and utilizes partial least square – structural equation modeling (PLS-SEM) technique through Smart-PLS software. The findings indicate that trust and team culture are determinants that positively and directly influences knowledge sharing and OCBs. This research contributes to the knowledge sharing and OCBs literature, and provides practical implications for public sectors. Managers should generate practices that help organizations enhance trust and team culture among officials, which lead to higher knowledge sharing and OCBs.
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信任与团队文化在政府官员知识分享与公民行为中的作用
迄今为止,大量的实证研究已经证实了知识共享和组织公民行为对组织绩效的关键作用。因此,本研究试图探讨基于自愿行为的政府官员知识共享和公民行为对组织绩效的影响因素。鉴于这项研究的目的,从越南平定省安仁村的250名政府官员样本中收集的数据。本研究采用横断面研究设计,并通过Smart-PLS软件运用偏最小二乘结构方程建模(PLS-SEM)技术。研究结果表明,信任和团队文化是决定因素,对知识共享和组织公民行为产生积极而直接的影响。本研究有助于知识共享和组织公民行为文献,并为公共部门提供实践启示。管理者应该创造有助于组织加强官员之间信任和团队文化的实践,从而促进知识共享和公民行为。
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来源期刊
South Asian Journal of Business and Management Cases
South Asian Journal of Business and Management Cases Business, Management and Accounting-Management of Technology and Innovation
CiteScore
1.70
自引率
0.00%
发文量
19
期刊介绍: South Asian Journal of Business and Management Cases (SAJBMC) is a peer-reviewed, tri-annual journal of Birla Institute of Management Technology, Greater Noida (India). The journal aims to provide a space for high-quality original research or analytical cases, evidence-based case studies, comparative studies on industry sectors, products, and practical applications of management concepts. The journal likes to publish problem-solving, decisional and applied types of cases. Such cases must have linkage with theory, at least one dilemma (also known as case issue) and a protagonist around whom the case issue will revolve. Publication of pure research, applied research and field studies with empirical data do not fall under the domain of SAJBMC. Fictitious cases are not welcome.
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