Examining burnout profiles in the Veterans Administration: All Employee Survey narrative comments

Nancy J. Yanchus, Jan Beckstrand, Katerine Osatuke
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引用次数: 8

Abstract

This mixed-method study examined burnout profiles: statistically generated configurations reflecting relative levels of the three MBI-based burnout dimensions – exhaustion, depersonalization, and reduced personal achievement – within individuals. These profiles, based on quantitative ratings, were examined in parallel with open-ended employee comments in the same survey (a large organizational census in the USA Veterans Administration; N = 179,271). We were able to distinguish between the quantitatively defined profiles based on the raw data of the comments. Summary themes (derived from comment data through content analysis) did not differentiate between the profiles. We discuss the conceptual and pragmatic and implications and recommendations for future research.

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检视退伍军人管理局的倦怠档案:所有员工调查的叙述评论
这个混合方法的研究检查了倦怠概况:统计生成的配置反映了个人内部基于mbi的三个倦怠维度的相对水平——精疲力竭、人格解体和个人成就降低。在同一项调查(美国退伍军人管理局的一项大型组织普查;n = 179,271)。我们能够根据评论的原始数据区分定量定义的概要文件。摘要主题(通过内容分析从评论数据中获得)在概要文件之间没有区别。我们讨论了概念和实际意义以及对未来研究的建议。
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