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Burnout risk profiles among French psychologists 法国心理学家的职业倦怠风险概况
Pub Date : 2017-12-01 DOI: 10.1016/j.burn.2017.10.001
Sophie Berjot , Emin Altintas , Elisabeth Grebot , François-Xavier Lesage

The aims of this study were 1) to show that the use of different cut-off scores available in the literature can lead to erroneous conclusions, adding to the emerging literature highlighting the problems associated with its use, and 2) to propose an alternative technique − Cluster Analysis − to assess the risk of burnout as well as to identify profiles at risk of burnout.

Burnout was measured among 664 French psychologists using the French-Canadian version of the Maslach Burnout Inventory (Dion & Tessier, 1994). Our participants were classified as high on each dimension of the MBI using different cut-off scores available in the literature and using the Cluster Analysis method.

The study showed that the use of cut-off scores can indeed be misleading as conclusions may be very different according to the cut-off used. Cluster analysis allowed us to highlight four distinct burnout risk profiles: “High risk of burnout”, “Risk of burnout through high emotional exhaustion”, “Risk of burnout through low personal accomplishment”, and “No risk of burnout”. Several variables appeared as predictors of occupational burnout such as working in a company or having several different types of contracts, showing the discriminative power of clusters. Finally, a discussion is proposed on the meaning of the identified clusters and the use of this analysis in research and practice.

本研究的目的是:1)表明,使用文献中不同的截止分数可能导致错误的结论,增加新兴文献,突出与使用相关的问题;2)提出一种替代技术-聚类分析-来评估倦怠风险,并确定有倦怠风险的档案。664名法国心理学家使用法加版的马斯拉克职业倦怠量表(Dion &Tessier, 1994)。我们的参与者使用文献中可用的不同截止分数并使用聚类分析方法在MBI的每个维度上被分类为高。研究表明,使用截止分数确实会产生误导,因为根据使用的截止分数,结论可能会非常不同。聚类分析使我们能够突出四种不同的倦怠风险概况:“高倦怠风险”、“高情绪耗竭的倦怠风险”、“低个人成就的倦怠风险”和“无倦怠风险”。在同一家公司工作或拥有多种不同类型的合同等多个变量作为职业倦怠的预测变量出现,显示出集群的判别能力。最后,对已识别聚类的意义及其在研究和实践中的应用进行了讨论。
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引用次数: 37
Study engagement and burnout profiles among Finnish higher education students 芬兰高等教育学生的学习投入和倦怠状况
Pub Date : 2017-12-01 DOI: 10.1016/j.burn.2017.11.001
Katariina Salmela-Aro , Sanna Read

A person-oriented approach was applied to identify profiles of study engagement and burnout (i.e., exhaustion, cynicism, inadequacy) in higher education in a large and representative sample of 12,394 higher education students at different phases of their studies in universities and polytechnics in Finland. Four profiles were identified: Engaged (44%), engaged-exhausted (30%) inefficacious (19%) and burned-out (7%). The engaged students had the most positive engagement accompanied with the least burnout symptoms compared to other groups. The engaged-exhausted students experienced emotional exhaustion simultaneously with academic engagement. The inefficacious group had heightened experience of inadequacy as a student. The burned-out students showed very high cynicism and inadequacy and very low academic engagement compared to the other groups. Of these groups, the engaged students tended to be in the earlier stages in their studies, whereas the burned-out and inefficacious students had been studying the longest. The pattern suggests that students starting out with high engagement and that burnout becomes more common later in the academic career. Supporting demands-resources model, the covariates reflecting the demands were higher and those reflecting resources were lower among the burned-out and inefficacious students compared to the engaged students.

本研究采用以人为本的方法,对芬兰大学和理工学院中处于不同学习阶段的12,394名高等教育学生的大型代表性样本进行了研究,以确定高等教育中学习投入和倦怠(即疲惫、玩世不恭、不足)的概况。他们确定了四种情况:投入(44%)、投入过度(30%)、效率低下(19%)和精疲力竭(7%)。与其他组相比,投入学生的积极投入程度最高,倦怠症状最少。在学业投入的同时,参与耗尽的学生也经历了情感耗尽。作为学生,效率低下的那一组对自己的不足有更高的体验。与其他组相比,倦怠学生表现出非常高的玩世不恭和不足,以及非常低的学术投入。在这些群体中,投入的学生往往处于学习的早期阶段,而倦怠和效率低下的学生学习的时间最长。这种模式表明,学生一开始的投入度很高,而在后来的学术生涯中,倦怠变得更加普遍。支持需求-资源模型,与投入型学生相比,倦怠型和低效型学生反映需求的协变量更高,反映资源的协变量更低。
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引用次数: 156
Statewide improvement approach to clinician burnout: Findings from the baseline year 全州范围内对临床医生职业倦怠的改进方法:基线年的发现
Pub Date : 2017-12-01 DOI: 10.1016/j.burn.2017.11.002
Heather R. Britt , Rahul Koranne , Todd Rockwood

Wellbeing of the healthcare workforce is now recognized as an important fourth component of the Quadruple Aim. Given the crisis level of burnout in physicians, national organizations have urged immediate attention to the challenge, demanding measurement and action to mitigate and prevent the phenomenon.

Seeking to understand whether a statewide approach to burnout would be feasible, Minnesota launched a collaborative to assess and establish an action framework around physician and advanced practice professional (APP) burnout in 2016. A modified Mini Z survey tool was used to assess prevalence and drivers of burnout across a census of physicians and APPs from healthcare organizations across Minnesota.

Three-quarters of healthcare systems in Minnesota participated (56 sites/systems, representing 104 unique hospitals). Of the 13,693 physicians and APPs invited, 43% responded. Baseline levels of burnout suggest emotional exhaustion and stress are slightly higher among physicians than APPs; 34% of statewide respondents reported emotional exhaustion – 36% of MD/DOs and 31% of APPs. Approximately three in five respondents reported feeling a great deal of stress because of their job. Conversely, over three-quarters of respondents reported being satisfied with their job and engaged with their work.

We propose a socio-ecological framework for acting on burnout, using a data-driven quality improvement paradigm enabled by a statewide coalition, to ensure that continued efforts do not rest solely at the feet of individuals or systems. Despite high burnout levels, engagement and satisfaction with work are also high, suggesting there is still hope for stemming the tide of burnout.

医疗保健工作者的福祉现在被认为是四大目标的第四个重要组成部分。鉴于医生职业倦怠的危机程度,国家组织敦促立即关注这一挑战,要求采取措施和行动来减轻和预防这一现象。为了了解全州范围内的职业倦怠方法是否可行,明尼苏达州于2016年发起了一项合作,以评估和建立围绕医生和高级实践专业人员(APP)职业倦怠的行动框架。改进的Mini Z调查工具用于评估明尼苏达州医疗保健机构的医生和app的人口普查中职业倦怠的患病率和驱动因素。明尼苏达州四分之三的医疗保健系统参与(56个站点/系统,代表104家独特的医院)。在受邀的13693名医生和app中,43%的人做出了回应。倦怠基线水平表明,医生的情绪耗竭和压力略高于app;34%的全州受访者表示情绪疲惫——36%的MD/ do和31%的app。大约五分之三的受访者表示,他们的工作压力很大。相反,超过四分之三的受访者表示对自己的工作感到满意,并投入到工作中。我们提出了一个社会生态框架,使用由全州联盟支持的数据驱动的质量改进范例来应对倦怠,以确保持续的努力不仅仅停留在个人或系统的脚下。尽管职业倦怠程度很高,但对工作的参与度和满意度也很高,这表明仍有希望遏制职业倦怠的趋势。
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引用次数: 6
Fear of future violence at work and job burnout: A diary study on the role of psychological violence and job control 对未来工作暴力的恐惧与工作倦怠:心理暴力与工作控制作用的日记研究
Pub Date : 2017-12-01 DOI: 10.1016/j.burn.2017.11.003
Igor Portoghese , Maura Galletta , Michael P. Leiter , Pierluigi Cocco , Ernesto D’Aloja , Marcello Campagna

Objective

Using a quantitative diary design, the purpose of this paper is to gain insight in the workplace violence phenomenon by examining whether within-person fluctuations in fear of future violence is linked to within-person levels of burnout. In addition, authors investigated whether this relationship was stronger for those low in job control. Finally, psychological violence was proposed as a cross-level moderator of the relation between fear of future violent events at work and burnout.

Methods

A diary study was conducted among 40 doctors on duty. Participants completed a general questionnaire and a diary booklet (one diary every 10-working days; 40 × 5 = 200 occasions).

Results

Multilevel analyses showed that fear of future violence was linked to emotional exhaustion and cynicism. Job control did not moderate the relationship between fear of future violence and cynicism but moderated the relationship between fear of future violence and emotional exhaustion. In addition, the experience of psychological violence did not moderate the relationships of fear of future violence with either emotional exhaustion or cynicism.

Conclusions

Our findings provided additional evidence that not only being the target of violent behaviors may take an emotional toll. When a worker experiences fear of future violent events at work, heshe tends to experience stronger levels of emotional exhaustion and cynicism. Job control plays a fundamental role, buffering the way that a person perceives workplace conditions and the choice of coping strategy.

使用定量日记设计,本文的目的是通过检查个人对未来暴力的恐惧波动是否与个人的倦怠水平有关,从而深入了解工作场所暴力现象。此外,作者还调查了这种关系是否在那些工作控制能力较低的人身上更强。最后,提出心理暴力在工作中对未来暴力事件的恐惧与职业倦怠之间的关系中起跨层次调节作用。方法对40名值班医生进行日记研究。参与者完成一份一般问卷和一本日记(每10个工作日写一本日记;40 × 5 = 200次)。结果多层次分析表明,对未来暴力的恐惧与情绪衰竭和玩世不恭有关。工作控制并没有调节对未来暴力的恐惧和玩世不恭之间的关系,但调节了对未来暴力的恐惧和情绪衰竭之间的关系。此外,心理暴力的经历并没有缓和对未来暴力的恐惧与情绪疲惫或玩世不恭的关系。结论我们的研究结果提供了额外的证据,证明暴力行为的目标不仅会造成情感上的损失。当一名员工对未来工作中的暴力事件感到恐惧时,他/她往往会经历更强烈的情绪疲惫和愤世嫉俗。工作控制扮演着一个基本的角色,缓冲着一个人感知工作环境的方式和应对策略的选择。
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引用次数: 31
Editorial: The final volume of our journal, Burnout Research 编辑:我们杂志的最后一卷,倦怠研究
Pub Date : 2017-12-01 DOI: 10.1016/j.burn.2017.12.001
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引用次数: 0
Narratives of burnout and recovery from an agency perspective: A two-year longitudinal study 机构视角下的倦怠与恢复:一项为期两年的纵向研究
Pub Date : 2017-12-01 DOI: 10.1016/j.burn.2017.08.001
Stela Salminen , Elena Andreou , Juha Holma , Mika Pekkonen , Anne Mäkikangas

Purpose

To provide knowledge about the recovery process during rehabilitation and two years later by exploring the manifestation of agency and spheres of meaning in the narratives of participants in a national rehabilitation course.

Material and methods

The subjects of the study were four participants in a national rehabilitation course, whose burnout levels had decreased between the initial and follow-up periods of the course. Semi-structured interviews on two occasions and an electronic questionnaire 1.5 years post rehabilitation comprised the main material. In addition, the BBI -15 (Bergen Burnout Indicator) and DEPS-screen were used.

Results

Thematic narrative analysis revealed highly individual and heterogeneous paths of recovery. The first parts of the narratives demonstrated a high degree of proxy and collective agency. As recovery progressed personal agency was strengthened. The spheres of meaning participants attached to their stories also varied, with the rehabilitation course and the professionals involved being viewed as morally good. Three major common themes were identified: 1) the benefits of the rehabilitation course; 2) supervisor support; and 3) personal factors.

Conclusions

Burnout and recovery are not the consequence of work-related or individual-related factors alone, but rather the outcome of a combination of these. Regardless of common factors, the process and the degree of recovery may vary. The most beneficial path was observed when personal agency was high and was reinforced by a supportive job environment and favourable personal factors.

目的通过探讨国家康复课程参与者叙事中能动性和意义域的表现,为康复期间和两年后的康复过程提供知识。材料与方法本研究的研究对象为四名参加国家康复课程的参与者,他们的倦怠水平在课程开始和随访期间有所下降。两次半结构化访谈和一份康复后1.5年的电子问卷是主要材料。此外,采用BBI -15 (Bergen Burnout Indicator)和DEPS-screen。结果主题叙事分析揭示了患者康复路径的高度个体化和异质性。叙事的第一部分表现出高度的代理和集体代理。随着恢复的进展,个人能动性得到加强。参与者赋予他们故事的意义范围也各不相同,康复过程和参与的专业人员被视为道德良好。确定了三个主要的共同主题:1)康复课程的益处;2)主管支持;3)个人因素。结论:倦怠和恢复并不是工作或个人相关因素单独造成的,而是这些因素综合作用的结果。不考虑共同因素,恢复的过程和程度可能有所不同。当个人能动性高,并被支持性的工作环境和有利的个人因素所加强时,观察到最有益的路径。
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引用次数: 16
Examining the relationship between burnout and empathy in healthcare professionals: A systematic review 检视医疗专业人员的职业倦怠与同理心的关系:一项系统回顾
Pub Date : 2017-09-01 DOI: 10.1016/j.burn.2017.06.003
Helen Wilkinson , Richard Whittington , Lorraine Perry , Catrin Eames

Objective

Empathy and burnout are two related yet distinct constructs that are relevant to clinical healthcare staff. The nature of their relationship is uncertain and this review aimed to complete a rigorous, systematic exploration of the literature investigating the relationship between burnout and empathy in healthcare staff.

Design

A systematic review was conducted in accordance with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidance.

Data sources

Search terms (Burnout OR Burn-out OR “Burn out”) AND (Empathy OR Empath*) enabled identification of studies investigating burnout and empathy in healthcare staff, using five electronic data bases (MEDLINE, PsycINFO, CINAHL Plus, PubMed, and SCOPUS). Manual searching amongst reference lists of eligible articles was also completed.

Review methods

Databases were searched for studies published in the English language, from inception to February 2017. Key inclusion criteria were: 1) participants who were nurses or medical professionals, 2) full written manuscript in English, 3) use of the Maslach Burnout Inventory to assess burnout and a standardized outcome measure for empathy, 4) quantitative methodology exclusively.

Results

Ten eligible studies were reviewed. Of those, seven were conducted in countries where English was not the first language. Eight of the studies provided empirical support for a negative relationship between empathy and burnout. One study provided support for a positive relationship between burnout and empathy. One study reported contradictory evidence with positive and negative correlations between different subscales of the empathy and burnout measures. In general, the quality of the studies was assessed to be good. However, some of the studies failed to provide information pertaining to sample size, with the reporting of data less than adequate from one study.

Conclusions

There was consistent evidence for a negative association between burnout and empathy. This review avoided a common English-speaking country bias of some areas of the literature. Given that all of the studies reviewed were cross sectional, further research is necessary to establish causality.

目的共情和倦怠是临床医护人员的两个相关但又不同的构念。他们之间关系的性质是不确定的,本综述旨在完成一个严谨的,系统的探索文献调查倦怠和共情在医护人员之间的关系。根据系统评价和荟萃分析的首选报告项目(PRISMA)指南进行了系统评价。数据来源使用5个电子数据库(MEDLINE、PsycINFO、CINAHL Plus、PubMed和SCOPUS),搜索词(Burnout OR Burn-out OR“Burn -out”)和(Empathy OR Empath*)可以识别调查医护人员职业倦怠和同理心的研究。我们亦已完成在合资格文章的参考书目中进行人工检索。回顾方法检索数据库中从成立到2017年2月以英语发表的研究。主要纳入标准为:1)参与者为护士或医疗专业人员;2)完整的英文书面手稿;3)使用Maslach倦怠量表评估倦怠和移情的标准化结果测量;4)专门的定量方法。结果回顾了10项符合条件的研究。其中,有7个是在英语不是第一语言的国家进行的。其中8项研究为共情与倦怠之间的负相关关系提供了实证支持。一项研究为倦怠和同理心之间的正相关关系提供了支持。一项研究报告了相互矛盾的证据,共情和倦怠测量的不同子量表之间存在正相关和负相关。总的来说,研究的质量被评价为良好。然而,有些研究未能提供有关样本量的信息,其中一项研究报告的数据不足。结论:有一致的证据表明,倦怠和共情之间存在负相关。这篇综述避免了文献中某些领域普遍存在的英语国家偏见。鉴于所有的研究都是横向的,需要进一步的研究来确定因果关系。
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引用次数: 274
Burnout and interventions in pediatric residency: A literature review 儿科住院医师职业倦怠与干预:文献综述
Pub Date : 2017-09-01 DOI: 10.1016/j.burn.2017.02.003
Tara F. McKinley , Kimberly A. Boland , John D. Mahan

Despite an increase in interest in issues related to burnout in medical education and mandates from the national residency accrediting body, available literature is sparse in pediatrics, a medical discipline that requires special empathy and compassion, as well as enhanced communication skills to effectively care for children and their families. Burnout prevalence ranges from 17 to 67.8% of pediatric residents in recent studies. There is little that details the pathogenesis of burnout in these residents and little that compares them with those in other medical disciplines. This comprehensive literature review describes all that is published on burnout and burnout interventions since 2005 in pediatrics and other primary care oriented specialty residents, as well as key papers from pre-2005. This review, with its focus on the available information and evidence-based intervention strategies, identifies four areas for focus for future interventions and directions. It should serve as a useful resource to program directors, medical educators and graduate medical education leadership who are committed to preventing and/or treating burnout in their residents and molding these young physicians to be able to maintain resilience through their careers. This review should also be useful to investigators exploring burnout in other health care professionals.

尽管人们对医学教育中与职业倦怠相关的问题越来越感兴趣,而且国家住院医师认证机构也有相关规定,但儿科这一医学学科需要特别的同理心和同情心,以及增强的沟通技巧,以有效地照顾儿童及其家庭,目前可获得的文献很少。在最近的研究中,儿科住院医生的职业倦怠患病率从17%到67.8%不等。这些住院医生的职业倦怠的发病机制几乎没有细节,也很少与其他医学学科的人进行比较。本综合文献综述描述了自2005年以来在儿科和其他以初级保健为导向的专业住院医生中发表的所有关于倦怠和倦怠干预的文献,以及2005年之前的主要论文。本综述以现有信息和循证干预策略为重点,确定了未来干预的四个重点领域和方向。对于那些致力于预防和/或治疗住院医生职业倦怠的项目主管、医学教育者和研究生医学教育领导来说,它应该是一个有用的资源,并塑造这些年轻医生能够在他们的职业生涯中保持弹性。这一综述也应该是有用的研究者探索倦怠其他卫生保健专业人员。
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引用次数: 36
Examining the link between burnout and medical error: A checklist approach 检查职业倦怠和医疗失误之间的联系:一个检查表方法
Pub Date : 2017-09-01 DOI: 10.1016/j.burn.2017.02.002
Evangelia Tsiga , Efharis Panagopoulou , Anthony Montgomery

Background

The aim of this cross-sectional study was to develop an evidence-based systematic Medical Error Checklist (MEC) for self-reporting of medical errors. In addition the study examined the comparative influence of individual, structural, and organizational factors on the frequency of self-reported medical errors.

Research design

A three-step process was followed in order to develop three checklists, for internists, surgeons and pediatricians respectively. The Maslach Burnout Inventory (MBI), the Utrecht Work Engagement Scale (UWES) and the teamwork-subscale of the Hospital Survey on Patient Safety Culture (AHRQ) were used in order to measure physicians’ levels of burnout, job engagement and teamwork respectively. A total of 231 doctors working in a large teaching hospital in Greece participated in the study (response rate: 49.8%).

Results

Internal reliability coefficients were high for all three checklists. Gender, age, clinical experience, and working hours were not related to medical errors in any of the medical specialties. In surgeons, medical errors were negatively related to engagement (R2 = 0.210, p = 0.004), while teamwork and depersonalization were the only predictive factors of frequency of medical errors, in both pediatricians and internists (R2 = 0.306 p < 0.001).

Conclusions

The Medical Error Checklists developed in this study advance the study of medical errors by proposing a comprehensive, valid and reliable self-assessment tool. The results highlight the importance of hospital organizational factors in preventing medical errors.

背景:本横断面研究的目的是开发一个基于证据的系统医疗错误清单(MEC),用于医疗错误的自我报告。此外,该研究还考察了个人、结构和组织因素对自我报告医疗差错频率的比较影响。研究设计遵循三步流程,分别为内科医生、外科医生和儿科医生制定了三份检查清单。采用马斯拉克职业倦怠量表(MBI)、乌得勒支工作投入量表(UWES)和医院患者安全文化调查(AHRQ)团队工作子量表分别测量医生的职业倦怠、工作投入和团队合作水平。在希腊一家大型教学医院工作的231名医生参与了这项研究(回复率:49.8%)。结果三种检查表的内部信度系数均较高。性别、年龄、临床经验和工作时间与任何医学专业的医疗差错无关。在外科医生中,医疗差错与敬业度呈负相关(R2 = 0.210, p = 0.004),而在儿科医生和内科医生中,团队合作和人格解体是医疗差错发生频率的唯一预测因素(R2 = 0.306 p <0.001)。结论本研究开发的医疗差错清单为医疗差错研究提供了一种全面、有效、可靠的自我评估工具。结果突出了医院组织因素在预防医疗差错中的重要性。
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引用次数: 29
Outlook Work Engagement in Contrast to Burnout: Real and Redundant! 工作投入与职业倦怠的对比:真实而多余!
Pub Date : 2017-06-01 DOI: 10.1016/j.burn.2017.06.002
Wilmar Schaufeli, Hans De Witte
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引用次数: 11
期刊
Burnout research
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