On the effects of IS company standards on business process performance

R. V. Wessel, P. Ribbers, H. J. Vries
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引用次数: 8

Abstract

In this study a research model is designed that describes the effects on business performance of IS company standards facilitating processes. This model is based on a pilot case study and the small number of literature available on company standards. Subsequently, the descriptive model is used in two in-depth case studies at a large financial services corporation. The first one concerns the effects of introducing an IS product standard in a business unit and the other considers the usage of process standards in a software development department. Effects of these standards are identified, also in relation toflexibility. To conclude, implicationsforfuture research are presented.
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IS公司标准对业务流程绩效的影响
在本研究中,设计了一个研究模型来描述is公司标准促进流程对业务绩效的影响。这个模型是基于一个试点案例研究和少量关于公司标准的可用文献。随后,描述性模型在一家大型金融服务公司的两个深入案例研究中使用。第一个涉及在业务单元中引入IS产品标准的影响,另一个考虑在软件开发部门中使用过程标准。确定了这些标准的影响,也与灵活性有关。最后,提出了对未来研究的启示。
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A prototype to analyze and support standardization decisions On the effects of IS company standards on business process performance Standards of quality and quality of standards for telecommunications and information technologies US and EU regulatory competition in ICT standardization law & policy Scale of standards dynamics in JTC1
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