{"title":"‘I do not know’: an examination of reactions to virtual agents that fail to answer the user’s questions","authors":"Magnus Söderlund","doi":"10.1080/09593969.2023.2253003","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":47139,"journal":{"name":"International Review of Retail Distribution and Consumer Research","volume":null,"pages":null},"PeriodicalIF":2.9000,"publicationDate":"2023-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Review of Retail Distribution and Consumer Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/09593969.2023.2253003","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"BUSINESS","Score":null,"Total":0}
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