To Move or Not to Move? Social Acceptability of Robot Proxemics Behavior Depending on User Emotion

Björn Petrak, J. Stapels, Katharina Weitz, F. Eyssel, E. André
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引用次数: 3

Abstract

Various works show that proxemics occupies an important role in human-robot interaction and that appropriate proxemic interaction depends on many characteristics of humans and robots. However, there is none that shows the relationship between an emotional state expressed by a user and a proxemic reaction of the robot to it, in a social interaction between these interactants. In the current experiment (N = 82), we investigate this using an online study in which we examine which proxemic response (i.e., approaching, not moving, moving away) to a person’s expressed emotional state (i.e., anger, fear, disgust, surprise, sadness, joy) is perceived as appropriate. The quantitative and qualitative data collected suggests that the robot’s approach was considered appropriate for the expressed fear, sadness, and joy, whereas moving away was perceived as inappropriate in most scenarios. Further exploratory findings underline the importance of appropriate nonverbal behavior on the perception of the robot.
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动还是不动?基于用户情感的机器人近身行为的社会可接受性
各种研究表明,近距离互动在人机交互中起着重要作用,适当的近距离互动取决于人和机器人的许多特征。然而,在这些互动者之间的社交互动中,没有一个显示用户表达的情感状态和机器人对它的邻近反应之间的关系。在当前的实验(N = 82)中,我们使用一项在线研究来调查这一点,在这项研究中,我们检查了对一个人表达的情绪状态(即愤怒、恐惧、厌恶、惊讶、悲伤、喜悦),哪种近似反应(即接近、不移动、远离)被认为是合适的。收集的定量和定性数据表明,机器人的方法被认为是适合表达恐惧、悲伤和快乐的,而在大多数情况下,离开被认为是不合适的。进一步的探索性发现强调了适当的非语言行为对机器人感知的重要性。
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