{"title":"A Case Study on South Korean Mobile Payment Applications: Samsung Pay vs Kakao Pay","authors":"Hasan Tinmaz, Viet Phuong Doan","doi":"10.33526/ejks.20222102.83","DOIUrl":null,"url":null,"abstract":"This study describes users’ perceptions regarding Samsung Pay (n=25) and Kakao Pay (n=25), the two popular mobile payment applications in South Korea. The survey included fifteen questions; eleven questions were about general uses and perceptions about mobile payments and the final four questions specifically branched between the payment systems. Overall, South Korean users have a very high usage of mobile payments on a regular basis. Subsequently, mobile payment applications in South Korea have been well developed in terms of both services and securities. This leads to a high satisfaction level of South Korean users regarding Samsung Pay and Kakao Pay.","PeriodicalId":40316,"journal":{"name":"European Journal of Korean Studies","volume":"12 1","pages":""},"PeriodicalIF":0.3000,"publicationDate":"2022-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"European Journal of Korean Studies","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.33526/ejks.20222102.83","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"0","JCRName":"ASIAN STUDIES","Score":null,"Total":0}
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Abstract
This study describes users’ perceptions regarding Samsung Pay (n=25) and Kakao Pay (n=25), the two popular mobile payment applications in South Korea. The survey included fifteen questions; eleven questions were about general uses and perceptions about mobile payments and the final four questions specifically branched between the payment systems. Overall, South Korean users have a very high usage of mobile payments on a regular basis. Subsequently, mobile payment applications in South Korea have been well developed in terms of both services and securities. This leads to a high satisfaction level of South Korean users regarding Samsung Pay and Kakao Pay.
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