High levels of burnout among early-career board-certified behavior analysts with low collegial support in the work environment

Abstract

ABSTRACT Low job satisfaction and burnout are common among those providing behavioral services potentially leading to absenteeism, turnover, low standards of service, and poor health outcomes. The current study explored the occurrence of low job satisfaction and burnout in this population. We disseminated a web-based survey composed of a series of sociodemographic and job-related variables, the Job Satisfaction Survey, and the Maslach Burnout Inventory. A diverse incidental sample of 183 practitioners currently providing behavioral services completed the survey. The results indicated that about two in every three participants were experiencing moderate to high burnout levels and about one in every three were experiencing little to no job satisfaction. A series of logistic regression models showed that social support in the work environment and supervision opportunities for trainees were key predictors of burnout and job satisfaction. We defined a socially supportive work environment as one with (a) several team members, (b) certified professionals, (c) frequent and positive interactions among team members, and (d) frequent and relevant staff training opportunities.