Managerial Attitudes towards Green Practices in Educational Restaurant Operations: An Importance-Performance Analysis

IF 2.5 Q1 EDUCATION & EDUCATIONAL RESEARCH Journal of Hospitality & Tourism Education Pub Date : 2020-07-02 DOI:10.1080/10963758.2019.1655437
M. Lee, Haesang Kang, Hyunsuk Choi, D. Olds
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引用次数: 15

Abstract

ABSTRACT This empirical study investigated educational restaurant operators’ perspectives of green practices using importance-performance analysis. From the literature review, panel discussion, and a pilot study, a total of 32 green attributes in seven major categories were developed for the main survey. Based on 54 valid responses collected, the importance-performance analysis (IPA) was conducted. The results indicate that educational restaurants must keep up the good work of green practices in the pollution prevention category and improve green aspects in the category of water energy conservation. Detailed implications of green practices for restaurant operators are discussed.
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教育餐厅经营中对绿色实践的管理态度:一项重要性-绩效分析
摘要本实证研究采用重要性-绩效分析的方法调查教育餐厅经营者的绿色实践观点。通过文献综述、小组讨论和试点研究,总结出7大类共32个绿色属性。基于收集到的54份有效问卷,进行了重要性-绩效分析(IPA)。结果表明,教育餐厅必须在污染防治方面继续做好绿色实践工作,在节水节能方面加强绿色建设。讨论了绿色实践对餐馆经营者的详细影响。
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来源期刊
Journal of Hospitality & Tourism Education
Journal of Hospitality & Tourism Education EDUCATION & EDUCATIONAL RESEARCH-
CiteScore
6.30
自引率
17.20%
发文量
31
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