Responding to the Emotions of Others at Work: A Review and Integrative Theoretical Framework for the Effects of Emotion-Response Strategies on Work-Related Outcomes
Christina M. Bradley, L. Greer, E. Trinh, J. Sanchez-Burks
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期刊介绍:
The mission of the Academy of Management Annals (Annals) is to publish up-to-date, in-depth and integrative reviews of research advances in management. Often called "reviews with an attitude," Annals papers summarize and/or challenge established assumptions and concepts, pinpoint problems and factual errors, inspire discussions, and illuminate possible avenues for further study. Reviews published in Annals move above and beyond descriptions of the field–they motivate conceptual integration and set agendas for future research.