The Implications of The Modern Electronic Payment Methods on Reducing Banking Transactions Costs from the Perspective of Sudanese Banks clients

Abstract

Technological development plays an important role in life today, and its effects extend to economic, social and political aspects. Among the most prominent contributions of this development is technological progress in the field of commerce and electronic payment methods; The banking sector testify a great development in the field of banking services, as this allowed the audience of dealers to conduct purchase and sale operations using modern electronic payment methods. Therefore, the study aimed to identify the impact of modern electronic payment methods on reducing banking transaction costs from the perspective of Sudanese bank clients. Among the most critical findings; Electronic payment methods help strengthen the trend towards e-government by providing the infrastructure for electronic collection. The mobile banking service is considered a good service to contribute to providing financial inclusion, and telecommunications companies have a pivotal and essential role in providing these services. Also, most Sudanese commercial banks provide traditional banking services and don’t offer innovative and attractive banking products to customers.