{"title":"Towards a Framework of Implementing Software Robots: Transforming Human-executed Routines into Machines","authors":"Corinna Rutschi, Jens Dibbern","doi":"10.1145/3380799.3380808","DOIUrl":null,"url":null,"abstract":"Software robots tend to increasingly take over organizational processes. However, little is known about principles of building and implementing as opposed to using robotic systems, such as bots for process automation (RPA) and chatbots. Therefore, based on an empirically illustrated theoretical conceptualization of routine automation and affordance actualization, this paper develops a framework that guides how different types of software robots can be built and implemented through transforming a human-executed routine into a robot-automated routine by applying specific implementation guidelines.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":null,"pages":null},"PeriodicalIF":2.8000,"publicationDate":"2020-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"24","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Data Base for Advances in Information Systems","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1145/3380799.3380808","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 24
Abstract
Software robots tend to increasingly take over organizational processes. However, little is known about principles of building and implementing as opposed to using robotic systems, such as bots for process automation (RPA) and chatbots. Therefore, based on an empirically illustrated theoretical conceptualization of routine automation and affordance actualization, this paper develops a framework that guides how different types of software robots can be built and implemented through transforming a human-executed routine into a robot-automated routine by applying specific implementation guidelines.
京公网安备 11010802042870号
京ICP备2023020795号-1
分享
求助内容：
应助结果提醒方式：
扫码关注我们
