Factors Affecting the Success of an Organization: The Case of Zambian Breweries

Abstract

The main purpose of this study was to assess the factors that affect the success of an organisation. A questionnaire was the main method used to collect data. Respondents answered to a survey that was distributed using the Google Forms platform. The survey found that Zambian Breweries’ organizational structures enabled the management systems to efficiently run the company and boost production in order to help it reach its goals and objectives. Other systems that support the structure of the Zambian Breweries, make it possible to hire the right people for the right jobs and place them in the suitable required positions. The human resource policies and processes in place, the company was able to effectively carry out its strategic planning by having competent personnel and aligning their aptitudes, expertise, and talents to the needs of the Zambian Breweries. It was also found that the management’s successful upkeep of internal communication, the staff were able to understand the short- and long-term goals as well as the direction the company was pursuing. Additionally, effective communication enabled personnel to receive timely feedback, boosting morale and enabling high performance even under tough conditions. Keywords: Organizational Structure, Communication, Strategy, Strategic Management, Leadership.