Liking or Needing? Theorizing on the Role of Affect in Network Behavior

IF 2.7 Q2 PUBLIC ADMINISTRATION Perspectives on Public Management and Governance Pub Date : 2023-02-07 DOI:10.1093/ppmgov/gvac025
M. van der Heijden
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Abstract

Informal networks are crucial for the functioning of public organizations and the quality of government service. Because of this, public administration scholars increasingly theorize on what drives informal network behavior, particularly in terms of whom public officials contact for information or advice. However, existing studies provide a rather rational and strategic account of how such networking occurs, pointing to factors, such as preference similarity, resource availability, and social capital as its main drivers. This article critiques the microfoundations of existing theoretical models, arguing that they (a) potentially require too extensive information-processing capabilities on behalf of individual decision-makers and (b) discount the role that affect and emotive responses are likely to play in the social activity of networked interaction. In response, this article proposes three lines of theorizing on how (interpersonal) affect can be incorporated into theorizing about the network behavior of public officials: (1) affect as a fallback strategy; (2) affect in the driver’s seat; and (3) affect as a decision distorter. Several methods are discussed to empirically pursue the presented lines of theorizing.
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喜欢还是需要?论情感在网络行为中的作用
非正式网络对公共组织的运作和政府服务的质量至关重要。正因为如此,公共管理学者越来越多地从理论上探讨是什么驱动了非正式网络行为,特别是在公共官员与谁联系以获取信息或建议方面。然而,现有的研究对这种网络是如何发生的提供了一个相当理性和战略性的解释,指出了偏好相似性、资源可用性和社会资本等因素是其主要驱动因素。本文批评了现有理论模型的微观基础,认为它们(a)可能需要代表个体决策者的过于广泛的信息处理能力,(b)低估了影响和情绪反应在网络互动的社会活动中可能发挥的作用。作为回应,本文提出了三条关于如何将(人际)影响纳入公职人员网络行为的理论化思路:(1)影响作为一种后备策略;(二)影响驾驶员座位;(3)作为决策扭曲者的影响。讨论了几种方法,以经验追求提出的理论路线。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
5.30
自引率
6.20%
发文量
28
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