Moderating effect of organization culture on the relationship between quality management system adoption and performance of public universities in Kenya

D. Gulali
{"title":"Moderating effect of organization culture on the relationship between quality management system adoption and performance of public universities in Kenya","authors":"D. Gulali","doi":"10.5897/AJBM2019.8763","DOIUrl":null,"url":null,"abstract":"The capacity of higher education institutions (HEIs) to serve as drivers to economic competitiveness has been negatively impacted due to the exponential growth and numerous constraints which interfere with their quality. In Kenya, HEIs, in their attempt to cater for the 28% increase in number of students, 6% government capitation cut and 14.3% of the 28 weeks, academic year time waste between 2014 and 2015, have encountered many challenges caused by overcrowding, crumbling infrastructure, inadequate human capital with 1:500 lecturers to student ratio and financial resources and declining quality of the professional courses on offer. They have raised concerns about the quality of public university education. The aim of this study is to analyze the effect of organization culture on the relationship between Quality Management System (QMS) adoption and organization performance of public universities in Kenya. The study was guided by structural contingency theory and equity theory; using a census survey with a Bureau of Standards. The study results revealed organization culture (β=0.492 p=0.030) moderated the relationship significantly implying the interactive effect of organization culture improved organization Performance by 0.7% (Δ R2 .007p=0.030). The study concluded that organization culture increases the effect of QMS adoption on organizational performance. response at 94.41% on a population 215 top management personnel of 11 public universities certified by the Kenya \n \n   \n \n Key words: Quality Management System (QMS), Universities, organizational culture, performance.","PeriodicalId":7666,"journal":{"name":"African Journal of Business Management","volume":"48 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2021-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"African Journal of Business Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.5897/AJBM2019.8763","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0

Abstract

The capacity of higher education institutions (HEIs) to serve as drivers to economic competitiveness has been negatively impacted due to the exponential growth and numerous constraints which interfere with their quality. In Kenya, HEIs, in their attempt to cater for the 28% increase in number of students, 6% government capitation cut and 14.3% of the 28 weeks, academic year time waste between 2014 and 2015, have encountered many challenges caused by overcrowding, crumbling infrastructure, inadequate human capital with 1:500 lecturers to student ratio and financial resources and declining quality of the professional courses on offer. They have raised concerns about the quality of public university education. The aim of this study is to analyze the effect of organization culture on the relationship between Quality Management System (QMS) adoption and organization performance of public universities in Kenya. The study was guided by structural contingency theory and equity theory; using a census survey with a Bureau of Standards. The study results revealed organization culture (β=0.492 p=0.030) moderated the relationship significantly implying the interactive effect of organization culture improved organization Performance by 0.7% (Δ R2 .007p=0.030). The study concluded that organization culture increases the effect of QMS adoption on organizational performance. response at 94.41% on a population 215 top management personnel of 11 public universities certified by the Kenya   Key words: Quality Management System (QMS), Universities, organizational culture, performance.
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
组织文化对肯尼亚公立大学质量管理体系采用与绩效关系的调节作用
高等教育机构作为经济竞争力驱动力的能力受到指数增长和众多制约因素的负面影响,这些制约因素干扰了高等教育机构的质量。在肯尼亚,高等教育机构试图满足2014年至2015年间学生人数增加28%、政府资金削减6%和28周学年时间浪费14.3%的需求,但却遇到了许多挑战,包括过度拥挤、基础设施崩溃、人力资本不足(教师与学生的比例为1:500)和财政资源不足,以及所提供的专业课程质量下降。他们提出了对公立大学教育质量的担忧。本研究的目的是分析组织文化对肯尼亚公立大学质量管理体系(QMS)采用与组织绩效之间关系的影响。研究以结构权变理论和公平理论为指导;使用标准局的人口普查调查。研究结果显示,组织文化(β=0.492 p=0.030)显著调节了组织文化对组织绩效的影响,表明组织文化的互动效应提高了0.7% (Δ R2 .007p=0.030)。研究得出结论:组织文化增加了质量管理体系采用对组织绩效的影响。关键词:质量管理体系(QMS),大学,组织文化,绩效。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
自引率
0.00%
发文量
0
期刊最新文献
Monetary Policy and Commercial Banks Profitability in Nigeria Effect of Advertising on the Consumer Buying Behaviour of New Products in Ajinomoto Foods Nigeria Limited, Katsina-Nigeria Effect of Human Resources Development on the Innovation Capability of SMEs How does the social media platform TikTok influence the intention to buy snacks: An empirical study of the Vietnamese youth generation. Strategi Implementasi Relationship Marketing Melalui Customer Relationship Management
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1