A systematic literature review of Smart Home Technology acceptance

Abstract

Research on automated domestic appliances, categorized as Smart Home Technology (SHT), has increased exponentially over the last decade and has taken various guises, from qualitative descriptive investigation to empirically based analysis. Given the unresolved uncertainties surrounding the SHT acceptance literature and concern regarding the relatively low smart home device uptake, there is a need to reappraise the existing literature to delve deeper and search for solutions. Based on the research method PRISMA, a systematic literature review on SHT acceptance was undertaken to evaluate its different models and develop a hypothetical model. Twenty-three papers were selected in the review, and the results indicate that the Technological Acceptance Model was the most applied model when investigating SHT acceptance. Moreover, the most significant variables used to measure SHT acceptance were compatibility and perceived usefulness. The systematic literature review also revealed some significant patterns including the uptake of non-Western research and the use of sales and market share as a metric of SHT acceptance. Future directions on how researchers, smart home developers and governmental agencies can utilize the findings conclude the systematic review.