Temporal effects of information systems on business processes: focusing on the dimensions of temporality

Heejin Lee , Jonathan Liebenau
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引用次数: 77

Abstract

This study investigates how information systems affect the temporality of business processes in organizations. It is first described how the dimensions of temporality were developed. Among the many dimensions based on other studies, eleven dimensions were selected for our purposes in investigating the external temporality in the first instance and tracing changes in temporality. We then identified six dimensions (duration, sequence, temporal location, deadline, cycle and rhythm) which could effectively assess the temporal effects of information systems. We used them to describe and analyse temporal changes which resulted from the implementation of Korea Trade Network in two case companies. Through the case study, this paper aims to provide a deeper understanding of information systems and temporality in organizational contexts. Differential cycles, polychronicity and changes in inter-personal or inter-departmental relations mediated by temporal shifts are presented for their implications on time, work and information systems.

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信息系统对业务流程的时间效应:关注时间的维度
本研究探讨了信息系统如何影响组织中业务流程的临时性。首先描述了时间维度是如何发展的。在众多基于其他研究的维度中,我们选择了11个维度来研究外在时间性,并追踪时间性的变化。然后,我们确定了六个维度(持续时间、序列、时间位置、截止日期、周期和节奏),可以有效地评估信息系统的时间效应。我们用它们来描述和分析两家案例公司实施韩国贸易网络所产生的时间变化。通过案例研究,本文旨在提供一个更深入的了解信息系统和组织背景下的时间性。不同的周期,多时性和变化的人际关系或部门间关系调解的时间变化提出了他们的时间,工作和信息系统的影响。
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