Impact of COVID-19 awareness and technological anxiety on "mandatory telework": a Danish case study

Vibhav Singh, Surabhi Verma
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引用次数: 1

Abstract

Purpose The uncontrolled spread of COVID-19 has forced employees to use telework technologies and platforms to perform different tasks, that is, “mandatory telework”. COVID-19 is a unique situation that has shocked economies and societies and led to a reshaping of the perception of employees and firms about work practices. However, due to the recent nature of the phenomenon, it is not usually understood how employees would cope with this forced change. Thus, the study aims to explore COVID-19 awareness and employees’ behavior toward mandatory telework.Design/methodology/approach A sample of 201 Danish employees was selected to examine the research questions using partial least square (PLS) structural equation modeling.Findings The findings show that COVID-19 awareness reduces technological anxiety and increases positive attitudes and job satisfaction. The authors have also found the full and partially mediating role of attitude and technological anxiety on the relationship between COVID-19 awareness and job satisfaction.Originality/value The study employed the theoretical lens of job demands-resources theory to understand COVID-19 awareness and technological anxiety dynamics on employees’ attitudes toward mandatory telework and job satisfaction during the pandemic.
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COVID-19意识和技术焦虑对“强制性远程工作”的影响:丹麦案例研究
新冠肺炎疫情的失控蔓延迫使员工不得不使用远程办公技术和平台来执行不同的任务,即“强制性远程办公”。2019冠状病毒病是一种独特的情况,它震惊了经济和社会,并导致员工和企业对工作做法的看法发生改变。然而,由于这种现象是最近才出现的,人们通常不了解员工将如何应对这种被迫的变化。因此,本研究旨在探讨COVID-19意识和员工对强制性远程办公的行为。设计/方法/方法选择201名丹麦员工的样本,使用偏最小二乘(PLS)结构方程模型来检验研究问题。研究结果表明,新冠肺炎意识降低了技术焦虑,提高了积极态度和工作满意度。作者还发现态度和技术焦虑在COVID-19意识与工作满意度之间的关系中具有完全和部分中介作用。本研究运用工作需求-资源理论的理论视角,了解疫情期间员工对强制性远程办公态度和工作满意度的新冠肺炎意识和技术焦虑动态。
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