eParticipation and transport management: a practical approach

Abstract

eParticipation is considered to be one of the key tools to ensure effective state-to-citizen communication. We present an eParticipation project in the context of a transportation initiative in an Irish city. The solution combines SM and traditional digital media (such as e-mail), together with non-digital channels. The project has been realized through cooperation between the Mayor of Galway, academia, enterprise stakeholders, Galway Chamber of Commerce and the West Region of Engineers Ireland. The project has been established in order to identify key issues and possible short-term solutions that may alleviate traffic congestion in the Galway City area.