{"title":"Digital technology and enterprise knowledge management: literature review and theoretical framework construction","authors":"Wei Yan, Yiyue Xiong, Anwei Gu, Heng Lu, Xiangxian Zhang","doi":"10.1080/13602381.2023.2197394","DOIUrl":null,"url":null,"abstract":"ABSTRACT This paper systematically analyses the research on enterprise knowledge management and digital technology. We used VOSviewer to carry out topic cluster analysis and found that current research can be divided into four topics: digital technology and customer knowledge management; application dilemma and problems of digital technology in knowledge management; digital transformation of organizational knowledge management; and the influence of digital technology on knowledge management. In addition, we summarize the application research framework of digital technology in enterprise knowledge management, including antecedents, results and impact paths.","PeriodicalId":47156,"journal":{"name":"Asia Pacific Business Review","volume":"37 1","pages":"931 - 949"},"PeriodicalIF":2.0000,"publicationDate":"2023-04-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Asia Pacific Business Review","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/13602381.2023.2197394","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"BUSINESS","Score":null,"Total":0}
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Abstract
ABSTRACT This paper systematically analyses the research on enterprise knowledge management and digital technology. We used VOSviewer to carry out topic cluster analysis and found that current research can be divided into four topics: digital technology and customer knowledge management; application dilemma and problems of digital technology in knowledge management; digital transformation of organizational knowledge management; and the influence of digital technology on knowledge management. In addition, we summarize the application research framework of digital technology in enterprise knowledge management, including antecedents, results and impact paths.
期刊介绍：
The growth of the Asia Pacific region and the rising presence of its multinationals in world markets has raised a number of questions about the origins of national economic success. Asia Pacific Business Review addresses these key issues and draws together the lessons of the analysis of culture, economies, history, politics and societies in the area, in order to explore business-related phenomena in the Asia Pacific countries, both in their general and specific contexts. The Review is intended for both academics and interested observers, contains the contributions of recognized experts, and is essential to anyone seeking the latest research on Asia Pacific business in a readily available, approachable form. We welcome articles which deal with nations and societies in the Asia Pacific region, namely those in East Asia and South-East Asia (but not South Asia), including those in APEC and ASEAN, individually or comparatively. Of interest also are contributions on the Asia Pacific economies, comparing those inside with those outside, or those investing in it. We do not, however, publish papers based solely on countries from outside the region.
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