Service Science as a Transdisciplinary Model for Information Science

Abstract

Service science is a relatively new concept that wants to educate future “service experts” in as comprehensive a way as possible. The nature of services means that this concept must take as transdisciplinary an approach as possible. The nature of information science means that the concept seems to have something to do with that discipline. The following paper will demonstrate how information science can contribute to a service science. It will present relevant study content and programmes on offer in Germany and abroad and will use this as a basis from which to call for a transdisciplinary positioning of information-science disciplines in the future. The “new” discipline of service science has also experienced a boom that resembles, albeit in a shorter timeframe, information science.