Dealing with Internet Trolling in Political Online Communities: Towards the This Is Why We Can't Have Nice Things Scale

J. Bishop
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引用次数: 35

Abstract

Internet trolling has become a popularly used term to describe the posting of any content on the Internet which is provocative or offensive. This is different from the original meaning online in the 1990s, which referred to the posting of provocative messages for humourous effect. Those systems operators (sysops) who run online communities are finding they are being targeted because of abuse posted on their platforms. Political discussion groups are some of the most prone to trolling, whether consensual or unwanted. Many such websites ara open for anyone to join, meaning when some members post messages they know are offensive but legal, others might find grossly offensive, meaning these messages could be illegal. This paper develops a questionnaire called the This Is Why We Can't Have Nice Things Scale (TIWWCHNT-20), which aims to help sysops better plan the development of online communities to take account of different users' capacity to be offended, and for users to self-assess whether they will be suited to an online community. The scale is discussed in relation to different Internet posting techniques where different users will act differently.
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处理政治网络社区中的网络喷子:走向这就是为什么我们不能拥有美好事物的规模
Internet trolling已经成为一个常用的术语,用来描述在互联网上发布任何具有挑衅性或攻击性的内容。这与20世纪90年代“网络”的原意不同,“网络”指的是为了达到幽默效果而发布煽动性的信息。那些运营在线社区的系统操作员(sysops)发现,由于他们的平台上发布了滥用信息,他们成为了攻击目标。政治讨论组是最容易进行网络挑衅的群体之一,无论是自愿的还是不受欢迎的。许多这样的网站对任何人都是开放的,这意味着当一些会员发布他们知道是冒犯性的但合法的信息时,其他人可能会觉得非常冒犯,这意味着这些信息可能是非法的。本文编制了一份名为“这就是为什么我们不能拥有美好事物量表”(TIWWCHNT-20)的问卷,旨在帮助系统管理员更好地规划网络社区的发展,以考虑不同用户的被冒犯能力,并让用户自我评估他们是否适合网络社区。在不同的互联网发布技术中,不同的用户会有不同的行为。
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