Expanding Penn State’s Office Delivery Service to Include Graduate Students

M. Massey
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Abstract

Abstract The Office Delivery service at the Pennsylvania State University Libraries’ University Park campus allows faculty and staff to request and receive libraries owned and borrowed materials in their campus offices. This service is operated by the Interlibrary Loan team and was created in the summer of 2013. The service has grown since its inception, and in December 2017, the Interlibrary Loan team took steps to expand the service to graduate students. This article presents a brief history of the office delivery service, including procedures followed to request materials and steps taken to offer the service to graduate students. The article will also describe how staff solicited feedback from pilot users of the graduate delivery service, and plans for the future.
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扩大宾夕法尼亚州立大学的办公室递送服务,包括研究生
宾夕法尼亚州立大学图书馆大学公园校区的办公室交付服务允许教职员工在其校园办公室请求和接收图书馆拥有和借阅的资料。这项服务由馆际互借团队运营,于2013年夏天创建。这项服务自成立以来一直在增长,2017年12月,馆际互借团队采取措施将服务扩展到研究生。本文简要介绍了办公室递送服务的历史,包括要求材料的程序和为研究生提供服务所采取的步骤。文章还将描述工作人员如何从毕业生投递服务的试点用户那里征求反馈意见,以及未来的计划。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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Journal of Interlibrary Loan, Document Delivery and Electronic Reserve
Journal of Interlibrary Loan, Document Delivery and Electronic Reserve Social Sciences-Library and Information Sciences
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期刊介绍: The peer reviewed Journal of Interlibrary Loan, Document Delivery & Electronic Reserve is the only North American journal devoted to interlibrary loan, document delivery, and electronic reserve librarianship. While other journals in reference services and academic librarianship occasionally publish articles on interlibrary loan or electronic reserve, this unique journal publishes over half of all articles on these topics. These important articles are a mix of practice and theory. Retitled from the Journal of Interlibrary Loan, Document Delivery & Information Supply to reflect the expansion of its focus to include electronic reserve, the Journal of Interlibrary Loan, Document Delivery & Electronic Reserve marks a clear direction to make the journal even more useful to all libraries.
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