Strategic Indicators for Strategic Intervention in Sports Facilities Management Performance in Malaysia

Abstract

Objective –The sports facilities provided are not fully utilized, misused, unprotected, and not maintained by the responsible parties. Most studies indicate sports facilities face numerous facilities management (FM) issues owing to weakness of current operating systems such as financial factor, lack of qualify staff, efficient and quality management operations, optimisation of operation, and safety issues. The purpose of this paper is to examine the strategic indicators for strategic intervention for improving the performance of sports facilities management in Malaysia by initially identifying what the critical considerations. Methodology. The data for this preliminary study was obtained from random samples of 44 respondents involving FM representative from various stadium in Malaysia. The data will initially analysed using SPSS statistical software for factor analysis. The reliability and validity data of the instruments were assessed by experts from academia and the industry. The reliability and validity data of the instruments were assessed by experts from academia and the industry. Findings research contributes to the existing body of knowledge on FM by identifying the relationship between FM performance and strategic intervention. Implications Finally, in order to develop strategic intervention conceptual model toward sports facilities management performance will to be involved in all the strategy phases of the organisation.