Understanding the Relation between HR Practices and Pull Approach to Knowledge Sharing: Case Study

Abstract

The aim of this study is to identify the relationship between human resource (HR) practices, knowledge seeking and knowledge giving by applying the lenses of the motivation-opportunities-abilities framework in the context of the multinational enterprise subsidiary located in Central Europe. The article presents the research results using qualitative methodology, mainly based on semi-structured interviews among employees of a quality assurance department. As a result of this research, the situations when employees seek knowledge and give knowledge in response to a request were identified together with motivations, abilities and opportunities related to those behaviours. We then identified HR practices and determined which of these practices enhance or develop conditions related to pull knowledge sharing. These results extend the knowledge on knowledge seeking and giving behaviour by introducing antecedences not studied earlier.