Evaluating the accessibility, usability and security of Hospitals websites: An exploratory study

2017 7th International Conference on Cloud Computing, Data Science & Engineering - Confluence Pub Date : 2017-01-01 DOI:10.1109/CONFLUENCE.2017.7943237

Arvinder Kaur, Diksha Dani, Gaurav Agrawal

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引用次数: 24

Abstract

Technology offers the potential to improve healthcare service delivery. The objective of healthcare website is to provide services and updated information at low cost to all the people regardless of their abilities and disabilities, which can reduce overcrowding in hospitals and reduce spread of disease. In a developing country like India, where hospitals are overcrowded, healthcare websites can play a major role in delivering updated healthcare services. Therefore, designing an effective healthcare website is becoming essential as numerous people are accessing the web for gathering information about hospitals and their healthcare services. There are no specific guidelines available for designing the health care website. So, it has become extremely important to evaluate hospital websites and address the design issues. The objective of this paper is to evaluate the accessibility, usability and security of hospitals websites in metro cities of India. Accessibility is evaluated using WCAG 2.0 accessibility guidelines, usability is evaluated using readability score and language analysis. Security analysis takes content management system into account.

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评价医院网站的可访问性、可用性和安全性:一项探索性研究

技术提供了改善医疗保健服务提供的潜力。医疗保健网站的目标是为所有人提供低成本的服务和最新信息，无论他们的能力和残疾如何，这可以减少医院的过度拥挤，减少疾病的传播。在印度这样的发展中国家，医院人满为患，医疗保健网站可以在提供更新的医疗保健服务方面发挥重要作用。因此，设计一个有效的医疗保健网站变得至关重要，因为许多人正在访问网络收集有关医院及其医疗服务的信息。目前还没有设计医疗保健网站的具体指导方针。因此，对医院网站进行评估和解决设计问题变得尤为重要。本文的目的是评估印度地铁城市医院网站的可访问性、可用性和安全性。可访问性使用WCAG 2.0可访问性指南进行评估，可用性使用可读性评分和语言分析进行评估。安全性分析需要考虑到内容管理系统。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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2017 7th International Conference on Cloud Computing, Data Science & Engineering - Confluence

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