Design Thinking Method Implementation in Personnel Certification Procedures

Abstract

Personnel certification is one of the most effective tools for implementing human resources development processes and procedures. By certifying employees, either enterprises, institutions or organizations strive to expand their capabilities by acquiring new or improving already existing knowledge, skills, abilities and experience in order to improve the efficiency of performing professional duties. The purpose of the article is theoretical and methodological justification, practical testing and evaluation of personnel certification processes using design thinking procedure. The research goal is achieved by setting and solving the following tasks:- to investigate the theoretical and methodological basis of design thinking procedure, to establish the possibilities and ways of its practical application in the processes of human resource development of the organization;- to improve the implementation of international certification processes for professional drillers with the help of the prototyping tool; - to develop recommendations and evaluate the influence on the certification procedures according to the international standards.The draft study presupposes the analysis of the preparatory and final stage of international certification of oil and gas enterprises personnel, as well as the development of recommendations for their improvement, by using design thinking procedure. The study combines methods of quantitative and qualitative analysis. In particular, statistical analysis tools are used to study the results and evaluate the influence on personnel certification. Qualitative methods are used to establish intellectual, psychological and professional options of a person, by applying prototyping tools. Based on the results of the study, it is planned to obtain:» design thinking procedure integrated into the process of international personnel certification of oil and gas enterprises, which will increase the efficiency of human resources development;» improved approach to the organization of international certification procedures for professional drillers, which is based on the use of prototyping tools;» a list of influences on the certification procedures according to international standards and an approach to their evaluation.