Exploring the elements of opinion answers: the case of the Russo-Ukrainian war

IF 0.7 4区 管理学 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE Information Research-An International Electronic Journal Pub Date : 2023-06-15 DOI:10.47989/408
Reijo Savolainen
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Abstract

Introduction. The present investigation contributes to information behaviour research by elaborating the nature of opinion as a type of information. To achieve this, the elements of opinion answers available on Quora - a major question and answers (Q&A) forum were analysed. Method. The empirical findings draw on the qualitative content analysis of 483 opinion answers dealing with the Russo-Ukrainian war. It was examined how the answerers articulated four main elements of opinion answers: (i) the stance taken on an issue or event, (ii) emotional reaction to it, (iii) suggestion for future action, and (iv) grounds used to bolster an opinion. Results. The answerers most frequently took a neutral or negative stance on the topics articulated in the opinion questions. The emotions expressed in opinion answers were negative, indicative of anger, hate and contempt. The answerers offered a number of suggestions mainly dealing with the ways in which the war could be ended. To bolster their answers, the answerers primarily drew on the views presented by political decision makers such as presidents and ministers. The answerers also supported their views by making references to external information sources and drawing on factual evidence, Moreover, negative evaluation of the qualities of an entity or event was fairly common. The answerers also drew on explanation to make it understandable the war-related events. Conclusion. Opinion is an important informational category whose significance is probably growing, due to the developments in today´s information and communication environments.  In the media, more strongly than before, attention is devoted to people´s opinions, instead of merely emphasizing the role of irrefutable (objective) facts.
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以俄乌战争为例,探讨舆论因素的答案
介绍。本调查通过阐述意见作为一种信息的性质,有助于信息行为研究。为了实现这一目标,我们分析了Quora(一个主要的问答论坛)上的意见答案元素。方法。实证研究结果借鉴了483份关于俄乌战争的意见回答的定性内容分析。它审查了回答者如何阐述意见回答的四个主要要素:(i)对问题或事件采取的立场,(ii)对它的情绪反应,(iii)对未来行动的建议,以及(iv)用来支持意见的理由。结果。回答者通常对意见问题中所阐述的主题采取中立或否定的立场。意见回答中表达的情绪是消极的,表明愤怒、憎恨和蔑视。回答者提出了一些建议,主要是关于结束战争的方法。为了支持他们的答案,回答者主要借鉴了总统和部长等政治决策者的观点。答复者还通过参考外部信息来源和利用事实证据来支持他们的观点。此外,对一个实体或事件的质量作出负面评价是相当普遍的。回答者还利用解释使人们能够理解与战争有关的事件。结论。意见是一种重要的信息类别,由于当今信息和通信环境的发展,其重要性可能正在增长。在媒体中,比以前更强烈地关注人们的意见,而不仅仅强调无可辩驳的(客观)事实的作用。
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来源期刊
Information Research-An International Electronic Journal
Information Research-An International Electronic Journal INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
1.20
自引率
12.50%
发文量
62
审稿时长
45 weeks
期刊介绍: Information Research, is an open access, international, peer-reviewed, scholarly journal, dedicated to making accessible the results of research across a wide range of information-related disciplines. It is published by the University of Borås, Sweden, with the financial support of an NOP-HS Scientific Journal Grant. It is edited by Professor T.D. Wilson, and is hosted, and given technical support, by Lund University Libraries, Sweden.
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