Ethnic Differences in Context: Does Emotional Conflict Mediate the Effects of Both Team- and Individual-Level Ethnic Diversity on Emotional Strain?

IF 1.6 Q3 PSYCHOLOGY, APPLIED Occupational Health Science Pub Date : 2022-03-01 DOI:10.1007/s41542-021-00105-5
Franziska J Kößler, Kaori Fujishiro, Susanne Veit, Annekatrin Hoppe
{"title":"Ethnic Differences in Context: Does Emotional Conflict Mediate the Effects of Both Team- and Individual-Level Ethnic Diversity on Emotional Strain?","authors":"Franziska J Kößler, Kaori Fujishiro, Susanne Veit, Annekatrin Hoppe","doi":"10.1007/s41542-021-00105-5","DOIUrl":null,"url":null,"abstract":"<p><p>Work teams are becoming increasingly heterogeneous with respect to their team members' ethnic backgrounds. Two lines of research examine ethnic diversity in work teams: The compositional approach views team-level ethnic heterogeneity as a team characteristic, and relational demography views individual-level ethnic dissimilarity as an individual member's relation to their team. This study compares and contrasts team-level ethnic heterogeneity and individual-level ethnic dissimilarity regarding their effects on impaired well-being (i.e., emotional strain) via team- and individual-level emotional conflict. Fifty teams of retail chain salespeople (<i>n</i> = 602) participated in our survey at two points of measurement. Based on the ethnic background of team members, we calculated team-level ethnic heterogeneity that applied to all members, and individual-level ethnic dissimilarity within the team that varied according to each member's ethnic background. Multilevel path modeling showed that high levels of team-level ethnic heterogeneity were related to high levels of emotional strain via team-level emotional conflict. However, the opposite was found for individual-level ethnic dissimilarity. We discussed this difference by contextualizing individual-level ethnic dissimilarity in the team-level heterogeneity and social status of ethnic groups in society at large. Our findings suggest that the social status of the ethnic group to which team members belong may impact how ethnic diversity relates to team processes and well-being.</p>","PeriodicalId":29938,"journal":{"name":"Occupational Health Science","volume":"13 1","pages":""},"PeriodicalIF":1.6000,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11578105/pdf/","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Occupational Health Science","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1007/s41542-021-00105-5","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"PSYCHOLOGY, APPLIED","Score":null,"Total":0}
引用次数: 0

Abstract

Work teams are becoming increasingly heterogeneous with respect to their team members' ethnic backgrounds. Two lines of research examine ethnic diversity in work teams: The compositional approach views team-level ethnic heterogeneity as a team characteristic, and relational demography views individual-level ethnic dissimilarity as an individual member's relation to their team. This study compares and contrasts team-level ethnic heterogeneity and individual-level ethnic dissimilarity regarding their effects on impaired well-being (i.e., emotional strain) via team- and individual-level emotional conflict. Fifty teams of retail chain salespeople (n = 602) participated in our survey at two points of measurement. Based on the ethnic background of team members, we calculated team-level ethnic heterogeneity that applied to all members, and individual-level ethnic dissimilarity within the team that varied according to each member's ethnic background. Multilevel path modeling showed that high levels of team-level ethnic heterogeneity were related to high levels of emotional strain via team-level emotional conflict. However, the opposite was found for individual-level ethnic dissimilarity. We discussed this difference by contextualizing individual-level ethnic dissimilarity in the team-level heterogeneity and social status of ethnic groups in society at large. Our findings suggest that the social status of the ethnic group to which team members belong may impact how ethnic diversity relates to team processes and well-being.

查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
背景下的种族差异:情感冲突是否能调节团队和个人层面的种族多样性对情感压力的影响?
在团队成员的种族背景方面,工作团队的异质性越来越强。有两种研究方法对工作团队中的种族多样性进行了研究:组成法将团队层面的种族异质性视为团队特征,而关系人口学则将个体层面的种族差异视为个体成员与团队的关系。本研究比较和对比了团队层面的种族异质性和个人层面的种族异质性通过团队和个人层面的情感冲突对幸福感受损(即情感压力)的影响。50 个零售连锁店销售人员团队(n = 602)在两个测量点参与了我们的调查。根据团队成员的种族背景,我们计算了适用于所有成员的团队层面的种族异质性,以及团队内部根据每个成员的种族背景而变化的个人层面的种族差异性。多层次路径模型显示,团队层面的高种族异质性通过团队层面的情感冲突与高情感压力相关。然而,个人层面的种族异质性却与之相反。我们通过将个人层面的种族差异与团队层面的异质性以及种族群体在整个社会中的社会地位联系起来,对这一差异进行了讨论。我们的研究结果表明,团队成员所属族群的社会地位可能会影响种族多样性与团队进程和团队福祉的关系。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
自引率
9.70%
发文量
20
期刊最新文献
The Effects of Workplace Substance Use Programs, Policies, and Practices on Current Substance Use Among A National Sample of Low-Income Workers: Differences by Race/Ethnicity and Education Level An Evaluation of Indoor Sex Workers’ Psychosocial Occupational Health and Safety in Metro Vancouver, Canada Office Openess Affects Stress Regulation and Teamwork: A Neurophysiological Field Study Identifying Different Patterns of Citizenship Motives: A Latent Profile Analysis Methodological and Demographic Variation in Estimates of Economic Dependence Across Two Types of Gig Work
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1