The analysis of the impact of business process outsourcing on the profitability of commercial airline in the conditions of a global pandemic

IF 16.4 1区化学 Q1 CHEMISTRY, MULTIDISCIPLINARY Accounts of Chemical Research Pub Date : 2021-01-01 DOI:10.26411/83-1734-2015-1-49-3-21

Myroslava Semeriahina, M. Hryhorak, D. Bugayko

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引用次数: 1

Abstract

This article provides an economic assessment of the impact of the global pandemic COVID-19 on the economic efficiency of commercial airlines. The dominant role of airlines in the formation of flexible service supply chain and service travel chain has been identified, which increases their customer orientation and competitiveness in the air transportation market, as well as allows them to adapt more quickly to the changing logistics environment. It has been proven that the use of the outsourcing mechanism in combination with the diversification of services provided, allows, on the one hand, to create added consumer value for customers, and on the other - necessitates building complex integration relationships with business partners in service supply chains. Analysis of statistics and experience of leading airlines with different business models in the air transportation market has shown that outsourcing business processes in a global pandemic has allowed carriers to optimize costs according to the volume of work, respond flexibly to changes in consumer demand and better overcome negative impacts external logistics environment.

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分析业务流程外包对全球大流行病条件下商业航空公司盈利能力的影响

本文对全球大流行COVID-19对商业航空公司经济效率的影响进行了经济评估。确定了航空公司在形成灵活的服务供应链和服务旅行链中的主导作用，这增加了航空公司在航空运输市场中的客户导向和竞争力，并使航空公司能够更快地适应不断变化的物流环境。事实证明，将外包机制与所提供服务的多样化相结合，一方面可以为客户创造额外的消费价值，另一方面也需要与服务供应链中的业务伙伴建立复杂的集成关系。对航空运输市场上不同业务模式的主要航空公司的统计数据和经验分析表明，在全球大流行病中，外包业务流程使航空公司能够根据工作量优化成本，灵活应对消费者需求的变化，更好地克服外部物流环境的负面影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Accounts of Chemical Research 化学-化学综合

CiteScore

31.40

自引率

1.10%

发文量

312

审稿时长

2 months

期刊介绍： Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.

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