A. Kolesnikow, R. Behrens, C. Westerkamp, H. Kremer, M. Rafrafi, Nicolas Colin
{"title":"Remote engineering solutions for industrial maintenance","authors":"A. Kolesnikow, R. Behrens, C. Westerkamp, H. Kremer, M. Rafrafi, Nicolas Colin","doi":"10.1109/INDIN.2013.6622933","DOIUrl":null,"url":null,"abstract":"This paper presents the NDT (Non Destructive Testing) concept and process in combination with the OMA system (Online Maintenance Assistance) for remote service support. The system is used to support complex maintenance processes by assistance from remote experts in an online video conference with integration to inspection workflow and devices. The system operates on Commercial of the Shelf (COTS) hardware and in standard Web Browsers. It allows flexible integration into the enterprise IT e.g. in existing role and authentication concepts and is compliant to standard enterprise security regulations.","PeriodicalId":6312,"journal":{"name":"2013 11th IEEE International Conference on Industrial Informatics (INDIN)","volume":"45 1","pages":"488-493"},"PeriodicalIF":0.0000,"publicationDate":"2013-07-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"7","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"2013 11th IEEE International Conference on Industrial Informatics (INDIN)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/INDIN.2013.6622933","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 7
Abstract
This paper presents the NDT (Non Destructive Testing) concept and process in combination with the OMA system (Online Maintenance Assistance) for remote service support. The system is used to support complex maintenance processes by assistance from remote experts in an online video conference with integration to inspection workflow and devices. The system operates on Commercial of the Shelf (COTS) hardware and in standard Web Browsers. It allows flexible integration into the enterprise IT e.g. in existing role and authentication concepts and is compliant to standard enterprise security regulations.