The Design of a System for Online Psychosocial Care: Balancing Privacy and Accountability in Sensitive Online Healthcare Environments

IF 7 3区管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Journal of the Association for Information Systems Pub Date : 2022-01-01 DOI:10.17705/1JAIS.00717

Jonas Sjöström, Pär J. Ågerfalk, A. Hevner

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引用次数: 6

Abstract

The design of sensitive online healthcare systems must balance the requirements of privacy and accountability for the good of individuals, organizations, and society. Via a design science research approach, we build and evaluate a sophisticated software system for the online provision of psychosocial healthcare to distributed and vulnerable populations. Multidisciplinary research capabilities are embedded within the system to investigate the effectiveness of online treatment protocols. Throughout the development cycles of the system, we build an emergent design theory of scrutiny that applies a multi-layer protocol to support governance of privacy and accountability in sensitive online applications. The design goal is to balance stakeholder privacy protections with the need to provide for accountable interventions in critical and well-defined care situations. The research implications for the development and governance of online applications in numerous privacy-sensitive application areas are explored

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在线社会心理护理系统的设计:在敏感的在线医疗环境中平衡隐私和责任

敏感的在线医疗保健系统的设计必须平衡隐私和个人、组织和社会利益的责任要求。通过设计科学研究方法，我们建立并评估了一个复杂的软件系统，用于向分布和弱势群体提供在线心理医疗保健。多学科研究能力嵌入在系统中，以调查在线治疗方案的有效性。在整个系统的开发周期中，我们建立了一个审查的紧急设计理论，该理论应用多层协议来支持敏感在线应用程序中的隐私和问责制治理。设计目标是平衡利益相关者的隐私保护与在关键和明确的护理情况下提供负责任的干预的需要。探讨了在许多隐私敏感应用领域中在线应用程序的开发和治理的研究意义

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来源期刊

Journal of the Association for Information Systems 工程技术-计算机：信息系统

CiteScore

11.20

自引率

5.20%

发文量

审稿时长

>12 weeks

期刊介绍： The Journal of the Association for Information Systems (JAIS), the flagship journal of the Association for Information Systems, publishes the highest quality scholarship in the field of information systems. It is inclusive in topics, level and unit of analysis, theory, method and philosophical and research approach, reflecting all aspects of Information Systems globally. The Journal promotes innovative, interesting and rigorously developed conceptual and empirical contributions and encourages theory based multi- or inter-disciplinary research.